Desktop Support Specialist

7 days ago


Loves Park, Illinois, United States Strategic Systems Full time
Job Description

We are seeking a skilled Desktop Support Specialist to join our team at Strategic Systems.

The successful candidate will provide technical support for desktop systems, troubleshoot hardware and software issues, and ensure the smooth operation of our IT infrastructure.

Key Responsibilities:

  • Provide timely and effective technical support to end-users
  • Troubleshoot hardware and software issues using diagnostic tools and techniques
  • Configure and deploy new desktop systems, including setting up user accounts and profiles
  • Maintain and update documentation on system configurations and troubleshooting procedures
  • Collaborate with other teams to resolve complex technical issues

Requirements:

  • Minimum 2 years of experience in desktop support or a related field
  • Strong understanding of Windows operating systems, Microsoft Office applications, and networking fundamentals
  • Excellent problem-solving skills and ability to work independently
  • Effective communication and interpersonal skills

What We Offer:

  • A competitive salary of $55,000 - $65,000 per year
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Ongoing training and professional development opportunities

About Us:

Strategic Systems is a leading provider of IT solutions and services. We are committed to delivering high-quality support and expertise to our clients and partners.



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