Customer Service Representative

2 weeks ago


Houston, Texas, United States Quest Trust Company Full time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our Front Desk team at Quest Trust Company. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and ensuring a positive experience for all interactions.

Key Responsibilities:

  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Manage and develop client relationships to deliver world-class customer service
  • Communicate and coordinate with colleagues to ensure seamless service delivery
  • Verify documentation requirements and accurately input data into databases and spreadsheets
  • Participate in ongoing training and professional development to enhance skills and knowledge

Requirements:

  • High School Diploma required; College Degree preferred
  • Professional appearance and excellent communication skills
  • Ability to work well in a team environment and adapt to changing priorities
  • Proficiency in Microsoft Office Suite and ability to type 55-60 WPM

What We Offer:

  • Excellent growth and advancement opportunities
  • Health Insurance (available after 60 days of full-time employment)
  • 6 Paid Holidays
  • 48 hours of personal time each year
  • 401(k) plan enrollment after one year of service
  • 10 paid vacation days after one year of service
  • 15 paid vacation days after five years of service
  • Free snacks and drinks for staff
  • Quarterly team building activities and more

About Quest Trust Company:

We are a leading provider of financial services, dedicated to delivering unparalleled work experience and a culture that values excellence, ambition, teamwork, and a positive atmosphere. We offer a comprehensive benefits package, ongoing training and development opportunities, and a dynamic work environment that fosters innovation and growth.



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