Front Desk Manager
1 week ago
Exceptional Health Care is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients, visitors, and staff while maintaining the efficient workflow of our front desk operations.
Key Responsibilities:- Customer Service: Demonstrate a working knowledge of customer service principles and treat all patients and colleagues with dignity and respect.
- Front Desk Operations: Maintain a fast-paced environment professionally and with poise, stand and greet all patients and visitors in a friendly, courteous, and professional manner.
- Registration and Scheduling: Register Emergency Room, Direct Admission, and Outpatient Service patients in a timely and concierge manner, obtain all necessary patient demographics, financial information, patient consents, and additional forms.
- Insurance and Billing: Identify insurance plans, verify benefits, and perform Admission Notifications and Authorizations for admissions and outpatient services, explain benefits and upfront collections of ER Copayments, Deductibles, and self-pay totals.
- Staff Management: Lead by example, show Front Desk staff the proper etiquette and treatment of other managers, clinical and non-clinical staff members, patients, visitors, and vendors in a respectful manner, adjust, correct, and redirect staff for the greater good of the hospital and staff.
- Reporting and Compliance: Run and reconcile Front Desk reports daily and monthly, verify and reconcile all spreadsheets, folders, drives, and logs are complete daily and monthly, complete daily, weekly, and monthly reports for Quality Assurance and Performance Improvement regulations.
- Education: High school diploma or equivalent
- Experience: One year of customer-centric supervisory or leadership experience (preferred)
- Skills: Excellent computer and data entry skills, including 10-key by touch and the ability to accurately type 30 words per minute, proficient conflict resolution skills, working knowledge of insurance identification and terminology, CMS and Medicaid programs, and employee scheduling.
Monday through Friday, occasional weekends and nights required.
-
Front Desk Manager
1 week ago
Prescott, Arizona, United States Exceptional Healthcare Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Exceptional Healthcare Inc. The successful candidate will be responsible for providing exceptional customer service, managing front office operations, and supervising a team of front desk staff.Key ResponsibilitiesCustomer Service: Provide excellent customer...
-
Front Desk Representative
2 weeks ago
Prescott, Arizona, United States Residence Inn by Marriott, Prescott Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Residence Inn by Marriott, Prescott. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling reservations, and ensuring a smooth and enjoyable...
-
Front Desk Associate
4 weeks ago
Prescott, Arizona, United States Exceptional Health Care Full time{"title": "Front Desk Associate", "description": "At Exceptional Health Care, we are seeking a highly skilled and compassionate Front Desk Associate to join our team. As the first point of contact for patients and visitors, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for all who enter our hospital.Key...
-
Front Desk Associate
5 days ago
Prescott, Arizona, United States Exceptional Health Care Full timeJob Title: Front Desk AssociateAt Exceptional Health Care, we are seeking a highly skilled and compassionate Front Desk Associate to join our team. As the first point of contact for patients and visitors, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for all.Key Responsibilities:Treat all patients and...
-
Front Desk Associate
1 week ago
Prescott, Arizona, United States Exceptional Health Care Full timeJob Title: Front Desk AssociateAt Exceptional Health Care, we are seeking a highly skilled and compassionate Front Desk Associate to join our team. As the first point of contact for patients and visitors, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for all.Key Responsibilities:Treat all patients and...
-
Front Desk Representative
4 weeks ago
Prescott, Arizona, United States Optima Medical Full timeAbout Optima MedicalOptima Medical is a leading healthcare organization with a strong presence in Arizona, operating 23 locations and serving over 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by providing personalized healthcare services, focusing on preventing the nation's top leading causes of death. We...
-
Front Desk Coordinator
3 weeks ago
Prescott Valley, Arizona, United States Elwood Staffing Full timeBilingual Front Desk Clerk OpportunityWe are seeking a highly skilled and bilingual Front Desk Clerk to join our team at Elwood Staffing. As a key member of our team, you will be responsible for providing exceptional customer service, handling dispatch calls, and greeting visitors in a professional and friendly manner.Key Responsibilities:Answering and...
-
Bilingual Front Desk Representative
3 weeks ago
Prescott Valley, Arizona, United States Elwood Staffing Full timeElwood Staffing Job OpportunityWe are seeking a highly motivated and detail-oriented Bilingual Front Desk Clerk to join our team at a local trash disposal company.Key Responsibilities:Provide exceptional customer service to clients and visitorsManage front desk operations, including answering phone calls and responding to emailsAssist with administrative...
-
Front Desk Coordinator
1 month ago
Prescott Valley, Arizona, United States Optima Medical Full timeAbout Optima MedicalOptima Medical is a leading healthcare organization with multiple locations across Arizona, serving over 120,000 patients statewide. Our mission is to improve the quality of life in Arizona by providing personalized healthcare services, focusing on preventing the nation's top leading causes of death. We offer a comprehensive range of...
-
Bilingual Front Desk Clerk Position
4 weeks ago
Prescott Valley, Arizona, United States Elwood Staffing Full timeJob SummaryElwood Staffing is seeking a highly skilled Bilingual Front Desk Clerk to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling dispatch calls, and greeting visitors.Key ResponsibilitiesProvide excellent customer service to clients and visitorsAnswer and handle dispatch...
-
Bilingual Front Desk Clerk
4 weeks ago
Prescott Valley, Arizona, United States Elwood Staffing Full timeJob SummaryElwood Staffing is seeking a highly skilled and bilingual Front Desk Clerk to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service, handling dispatch calls, and greeting visitors.Key ResponsibilitiesProvide top-notch customer service to clients and visitorsAnswer and handle dispatch...
-
Patient Services Coordinator
3 weeks ago
Prescott, Arizona, United States Women's Health Arizona Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Women's Health Arizona. As a key member of our front office staff, you will play a vital role in ensuring a positive patient experience.Key ResponsibilitiesPatient Check-In and Check-Out: Greet patients in a courteous and professional manner,...
-
Patient Services Coordinator
2 weeks ago
Prescott, Arizona, United States Women's Health Arizona Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Women's Health Arizona. As a key member of our front office staff, you will play a vital role in ensuring a positive patient experience by providing exceptional customer service, scheduling appointments, and handling administrative tasks with...
-
Medical Assistant Vascular Surgery Specialist
2 weeks ago
Prescott, Arizona, United States CommonSpirit Health Full timeOverviewAt CommonSpirit Health, we're dedicated to delivering exceptional patient care and advancing the healthcare industry. Our team at Dignity Health-Yavapai Regional Medical Center is committed to providing a supportive and inclusive work environment that fosters growth and development.ResponsibilitiesThis role is eligible for a $2,000 sign-on bonus. As...
-
Veterinary Receptionist
4 weeks ago
Prescott, Arizona, United States Mission Veterinary Partners Full time{"title": "Veterinary Receptionist", "description": "OverviewMission Veterinary Partners is seeking a skilled Veterinary Receptionist to provide exceptional client service and support to our team. As a key member of our hospital staff, you will be responsible for creating a positive and welcoming experience for our clients and their...
-
Customer Service Representative
4 weeks ago
Prescott, Arizona, United States Spectrum Health Care Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Spectrum Healthcare Group. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Greet patients and register them according...
-
IT Manager
4 weeks ago
Prescott, Arizona, United States Yavapai County Full timeAbout the Position:Job Summary:The Yavapai County is seeking a highly skilled IT Manager to lead the Technology Unit. The successful candidate will be responsible for managing, planning, and coordinating the activities of the assigned IT business unit, researching and analyzing trends in technology, and providing solutions to address technology and business...
-
IT Manager
4 weeks ago
Prescott, Arizona, United States Yavapai County Full timeAbout the Position:Job Summary:The Yavapai County is seeking a highly skilled IT Manager to lead the Technology Unit. The successful candidate will be responsible for managing, planning, and coordinating the activities of the assigned IT business unit, researching and analyzing trends in technology, and providing solutions to address technology and business...
-
Medical Assistant Vascular Surgery Specialist
2 weeks ago
Prescott, Arizona, United States CommonSpirit Health Full timeOverviewAt CommonSpirit Health, we're dedicated to delivering exceptional patient care and advancing the healthcare industry. Our team at Dignity Health-Yavapai Regional Medical Center is committed to providing a supportive and inclusive work environment that fosters growth and development.We're proud to offer a comprehensive benefits package, including...
-
Medical Assistant Cardiology Specialist
1 week ago
Prescott, Arizona, United States Dignity Health Full timeAbout the RoleWe are seeking a highly skilled Medical Assistant to join our Cardiology team at Dignity Health-Yavapai Regional Medical Center. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.ResponsibilitiesProvide basic level of patient care and treatments, including vital sign...