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Auto Parts Sales Professional

2 months ago

Danbury, Connecticut, United States Parts Authority Full time
About the Role

We are seeking a highly skilled and experienced Auto Parts Sales Professional to join our team at Parts Authority. As an Auto Parts Sales Professional, you will play a critical role in driving sales growth and providing exceptional customer service to our valued customers.

Key Responsibilities
  • Customer Engagement: Build and maintain long-lasting relationships with existing customers, understanding their needs and preferences.
  • Sales Excellence: Close sales to achieve goals and drive growth, ensuring a high level of customer satisfaction.
  • Professional Interaction: Interact with customers in a courteous and professional manner, providing accurate and timely information.
  • Customer Familiarity: Develop a deep understanding of our customers' needs and preferences, enabling you to provide tailored solutions.
  • Problem Solving: Locate hard-to-find parts and negotiate with vendors to secure the best deals for our customers.
  • Accurate Quoting: Provide precise quotes and follow up with customers to ensure orders are placed accurately.
  • Sales Tracking: Monitor sales performance and identify opportunities to promote company specials and increase sales.
  • Collaboration: Work collaboratively with colleagues to achieve sales goals and foster new sales opportunities.
  • Order Fulfillment: Fulfill customer orders from various sectors, including installers, fleets, municipalities, and car dealerships.
Requirements
  • Experience: Minimum 3 years of experience in counter sales in a competitive market, with a preference for wholesale auto parts sales in the aftermarket industry.
  • Phone Skills: Exceptional phone skills with a positive, enthusiastic, and attentive tone.
  • Customer Base: An existing customer base is a plus.
  • Communication: Excellent negotiation, interpersonal, and communication skills (both written and verbal).
  • Customer Service: Passionate about exceptional customer service and exceeding sales goals.
  • Relationships: Ability to build and maintain lasting business relationships.
  • Automotive Knowledge: General automotive knowledge is preferred.
  • Results-Oriented: Focused on results, a producer, closer, and committed to growth.
  • Tech-Savvy: Experience with POS systems and proficiency in MS Office applications (Word and Excel).
  • Time Management: Strong organizational and time management skills.
  • Multi-Lingual: Spanish and/or Chinese (Mandarin or Cantonese) is a plus.
  • Independent Worker: Ability to act and operate independently to accomplish objectives.
  • Dynamic Personality: Outgoing, assertive, proactive, positive, with a can-do attitude and tenacity in pursuit of goals.
Benefits

We offer a comprehensive benefits package, including:

  • Comprehensive Coverage: Medical, Pharmacy, Dental, and Vision Coverage.
  • Insurance Options: Basic Life and AD&D, Short and Long Term Disability Coverage.
  • Flexible Accounts: Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, Health Reimbursement Account.
  • Additional Benefits: Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, ID Theft Insurance, Legal Plan Insurance, Pet Insurance.
  • Employee Support: Employee Assistance Program (EAP), Paid Holidays, Sick Leave, and Vacation.
  • Financial Security: Profit Sharing/401(k) Plan.
  • Discounts: Employee Discounts on Merchandise.
Equal Opportunity Employer

We are an equal opportunity employer and consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition, or any other legally protected status.