IT Operations Specialist
2 weeks ago
Prysmian is the world leader in the energy and telecom cable systems industry, manufacturing thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors.
We are a global company with 30,000 employees across 50+ countries, and we are committed to transforming the world around us.
Job Responsibilities:- Provide Help Desk support for iSeries applications and tape backups
- Work with Ticketing System (Service-Now) to resolve user issues
- Perform iSeries IPL maintenance once a month
- Organize and manage onsite and offsite tape logs
- Manage offsite tape storage with Iron Mountain
- Monitor and update IBM Tape Libraries and Tape Inventory
- Data Center Alarm Monitoring, including water detection, UPS, and fire suppression
- IBM iSeries administration or operator experience
- Working knowledge of IBM Green Screen
- Tape Library Backup Systems and data restoration
- Help Desk Level 1 experience
- Ticketing System experience
- Ability to manage and escalate trouble tickets
- Detailed inventory and organizational skills
Prysmian is an Equal Opportunity Employer, committed to attracting and recruiting individuals with diverse backgrounds, skills, and abilities. We believe that diversity brings significant value to our organization and helps us capture market opportunities and maximize value for our customers and stakeholders.
We are committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
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