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Sales Operations Leader

2 months ago

Petaluma, California, United States The Chefs' Warehouse Full time
Job Overview

About The Chefs' Warehouse
The Chefs' Warehouse, Inc. has been a leader in high-quality food service distribution for over 35 years. We pride ourselves on our extensive selection of premium ingredients sourced from over 2,000 artisan producers across more than 40 countries. Our commitment to quality and service allows us to cater to the most discerning chefs, providing them with the finest ingredients available.

Mission: Our mission is to deliver the world's finest ingredients to the best chefs in the industry.

Core Values:

  • Innovative & Imaginative
  • Driven by Quality & Results
  • Entrepreneurial Spirit
  • Progressive & Adaptable
  • Supportive of Team Members & Chefs

Position Summary: This role is pivotal in overseeing and enhancing all sales initiatives within the designated district. The Sales Operations Leader will guide a team of sales professionals, ensuring alignment with the company's vision and objectives. This position involves strategizing to broaden the customer base and developing training programs for both clients and sales associates.

Key Responsibilities:

  • Lead, mentor, and motivate the inside sales team.
  • Design and implement Short Term Incentive Programs to enhance team performance.
  • Collaborate with HR to create performance improvement strategies, including potential staff changes.
  • Establish an effective inside sales schedule to optimize customer service.
  • Ensure a welcoming reception area for clients.
  • Manage the Non-Stocked Item (NSI) Process, overseeing approval and organization of requests.
  • Conduct weekly meetings with regional sales managers to review NSI requests.
  • Communicate decisions regarding NSI requests to sales representatives.
  • Track the purchasing process and inform sales reps of product arrivals.
  • Ensure timely shipping of all NSI items.

Candidate Profile:

  • 5-7 years of experience in food service sales management.
  • Preferred local residency within the defined geographic area.
  • Extensive food service experience is essential.
  • Proficient in Microsoft Excel.
  • Strong background in relationship management.
  • In-depth understanding of food service customer dynamics and market trends.
  • Willingness to travel and collaborate with food service professionals.
  • Demonstrated leadership skills with a proven track record in driving sales teams.

Benefits:

  • Paid vacations and holidays.
  • Comprehensive health, dental, and medical benefits.
  • Weekly pay schedule.
  • Life insurance coverage.
  • Employee discounts on high-quality food products.
  • 401k retirement plan.

The Chefs' Warehouse is committed to fostering an inclusive and diverse workforce, ensuring equal opportunity for all applicants.