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Front-Line Support Representative

1 month ago

Marietta, Georgia, United States Erbe USA Incorporated Full time

About the Role: Front-Line Support Representative

  • Tackle problems head-on by providing solutions-driven responses to customer inquiries.
  • Meticulously manage customer files, keeping all information up-to-date and organized.
  • Proactively handle returns and defective merchandise, employing company-approved protocols.
  • Develop strong relationships with sales teams, ensuring seamless collaboration and excellent customer satisfaction.