Academic Advising Coordinator

4 weeks ago


Paterson, New Jersey, United States Passaic County Community College Full time
Academic Advising Navigator

We are seeking a highly skilled Academic Advising Navigator to join our team at Passaic County Community College. The successful candidate will play a critical role in supporting the Center for Student Success with retention and student degree completion efforts.

Key Responsibilities:
  • Respond to inquiries from students, faculty, and other campus administrators, maintaining confidentiality and adhering to FERPA guidelines.
  • Update program materials, manage calendars, schedule meetings and events, and prepare meeting minutes.
  • Assist with student registration, provide information on scheduling and advising, and refer students to relevant resources.
  • Train students on navigating the student portal and other PCCC IT resources.
  • Provide outreach to students via email, phone, video, or in-person meetings, using relevant college resources to address individual student needs.
  • Collaborate with academic advising staff to promote academic programs and refer students to advisors when necessary.
  • Support recruiting, enrollment, and retention events, as well as facilitate Academic Advising workshops.
Requirements:
  • Bachelor's Degree in a related field preferred.
  • Ability to work effectively in a diverse environment and provide excellent customer service.
  • Strong communication and interpersonal skills, with the ability to work collaboratively in a fast-paced team environment.
  • Ability to travel to additional PCCC locations and work flexible hours, including evenings and weekends.

The selected candidate will be required to undergo a background check. If you are a motivated and detail-oriented individual who is passionate about supporting student success, we encourage you to apply for this exciting opportunity.



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