Customer Service Representative

3 weeks ago


Cadillac, Michigan, United States Mercantile Bank Full time
About the Role

Mercantile Bank is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Cadillac, MI. As a key member of our banking team, you will be responsible for providing exceptional sales and service experiences to our customers, building strong relationships, and driving business growth.

Key Responsibilities
  • Provide personalized banking solutions to customers, meeting their unique needs and preferences
  • Develop and maintain strong relationships with customers, colleagues, and community partners
  • Stay up-to-date on banking products and services, and effectively communicate their benefits to customers
  • Meet or exceed sales and referral targets, driving business growth and revenue
  • Collaborate with colleagues to achieve team goals and objectives
Requirements and Qualifications
  • High School Diploma or equivalent
  • 2 years' experience in customer service in a retail sales environment
  • Experience with needs-based selling and providing exceptional customer service
  • Experience working in Retail Banking is preferred
Work Schedule

This position works banking hours Monday - Friday, 8:30 am - 5:30 pm, with some Saturdays required. Community activities may require evening and weekend hours, and day travel may be required for meetings and training.

Mercantile Bank is an equal opportunity employer, committed to diversity and inclusion. We strive to maintain a workforce that reflects the increasing diversity of the communities we serve.



  • Cadillac, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers. Your responsibilities will include operating all equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking...


  • Cadillac, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Type: Full-time or Part-time, PermanentAbout the Job:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, operating all...


  • Cadillac, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, and completing associated paperwork. You will...


  • Cadillac, Michigan, United States Mercantile Bank Full time

    About Mercantile BankMercantile Bank is a reputable financial institution dedicated to delivering exceptional financial solutions that empower individuals and businesses to achieve their goals. Our mission is to provide personalized service, innovative products, and a commitment to excellence in everything we do.Job DescriptionWe are seeking a highly...


  • Cadillac, Michigan, United States Mercantile Bank Full time

    About Mercantile BankMercantile Bank is a leading financial institution dedicated to delivering exceptional banking solutions that empower individuals and businesses to achieve their goals. Our commitment to innovation, inclusivity, and collaboration drives us to provide unparalleled service and support to our customers and employees.Job SummaryWe are...


  • Cadillac, Michigan, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our clients. Your primary duties will include:Key Responsibilities: Assist clients with their insurance needs Provide...


  • Cadillac, Michigan, United States Petco Full time

    Petco Sales Associate Job DescriptionWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Petco. As a Sales Associate, you will be responsible for providing exceptional customer service, sharing product knowledge, and driving sales growth.Key Responsibilities:Provide prompt and courteous service to all guestsDetermine...

  • Vision Associate

    2 months ago


    Cadillac, Michigan, United States Walmart Full time

    Job Summary: As a Vision Associate at Walmart, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Provide top-notch customer service, addressing customer inquiries and concerns in a professional and courteous manner.Assist customers in selecting the perfect...


  • Cadillac, Michigan, United States Mac Tools Full time

    Unlock Your Earning Potential with Mac ToolsAre you looking for a career that offers flexibility, autonomy, and unlimited earning potential? Look no further than Mac Tools, a leading provider of automotive tools and equipment. As a Mac Tools sales representative, you'll have the opportunity to build a successful business and achieve financial freedom.What We...


  • Cadillac, Michigan, United States Spectrum Full time

    Spectrum Retail Sales Specialist Job DescriptionAs a Retail Sales Specialist at Spectrum, you will play a key role in delivering exceptional customer experiences and driving sales growth. Your primary responsibilities will include:Key Responsibilities:Meet or exceed monthly sales targets, focusing on wireless sales where applicable.Provide outstanding...


  • Cadillac, Michigan, United States Shelby Henry - State Farm Agent Full time

    Job DescriptionAs a State Farm Agent Team Member, you will be responsible for establishing customer relationships and following up with customers as needed. You will use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify customer needs, and market appropriate products...


  • Cadillac, Michigan, United States Betten Baker Cadillac Full time

    Build Your Career in Automotive SalesWe are seeking a motivated and customer-focused Sales Associate to join our team at Betten Baker Cadillac. As a Sales Associate, you will be responsible for selling new and pre-owned vehicles, providing exceptional customer service, and meeting sales targets.Key Responsibilities:Approach and greet customers, offering...


  • Cadillac, Michigan, United States Spectrum Full time

    About the RoleWe are seeking a highly motivated and results-driven Retail Sales Specialist to join our team. As a Retail Sales Specialist, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesMeet or exceed monthly sales goals, including wireless salesEnsure a great customer...


  • Cadillac, Michigan, United States Spectrum Full time

    About the Role:We are seeking a highly motivated and results-driven Retail Sales Specialist to join our team at Spectrum. As a Retail Sales Specialist, you will be responsible for delivering exceptional customer experiences, meeting or exceeding sales goals, and staying up-to-date on our latest products and services.Key Responsibilities:Meet or exceed...


  • Cadillac, Michigan, United States Re-Bath Full time

    Job DescriptionAre you looking for a challenging sales role where you can utilize your skills to succeed? Re-Bath is seeking a highly motivated In-Home Sales Consultant to join our team.We offer a competitive compensation package, including a base salary and uncapped commission pay structure. Our sales organization provides full schedules, qualified leads,...


  • Cadillac, Michigan, United States Spectrum Full time

    About the RoleWe are seeking a highly motivated and results-driven Retail Sales Specialist to join our team at Spectrum. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our wireless, TV, and internet products.Key ResponsibilitiesMeet or exceed monthly sales goals,...


  • Cadillac, Michigan, United States Ruby Tuesday Full time

    Job Summary: As a Bartender at Ruby Tuesday, you will be responsible for preparing and serving beverages to guests in the bar area and through the service bar. Your duties will include preparing all beverages according to recipes, standards, and procedures, as well as providing food service to guests dining in the bar area. You will be expected to meet or...


  • Cadillac, Michigan, United States Spirit Halloween Full time

    Spirit Halloween Job DescriptionAs a Sales Associate at Spirit Halloween, you will be responsible for:Acknowledge all guests through a greeting, smile or eye contact.Demonstrate knowledge of store products and use this knowledge to build sales.Practice suggestive selling.Assist in merchandising the store following the Supervisor's instructions.Key...

  • Sales Representative

    3 weeks ago


    Cadillac, Michigan, United States Spirit Halloween Full time

    Spirit Halloween Job DescriptionAs a Sales Associate at Spirit Halloween, you will be responsible for:Acknowledge all guests through a greeting, smile or eye contact.Demonstrate knowledge of store products and use this knowledge to build sales.Practice suggestive selling.Assist in merchandising the store following the Supervisor's instructions.This is a...

  • Food Service Worker

    3 weeks ago


    Cadillac, Michigan, United States Chartwells K12 Full time

    Job SummarySummary: Prepare and serve food to students in a fast-paced cafeteria environment.Essential Duties and Responsibilities:Prepare ingredients for meals, including washing, peeling, and cutting fruits and vegetables.Weigh and measure ingredients according to recipes.Carry heavy trays of food to and from the kitchen and serving areas.Store food in...