Banking Associate

13 hours ago

Fort Lauderdale, Florida, United States TD Bank Full time
Job Title: Banking Associate

At TD Bank, we're committed to delivering legendary customer experiences. As a Banking Associate, you'll play a key role in delivering our brand promise at a store location. Your primary responsibility will be to accurately complete everyday banking transactions and provide advice and educational support on services, products, and tools to help customers achieve their financial goals.

Key Responsibilities:
  • Process customer transactions, open new accounts, and educate customers on all banking products and services.
  • Deliver end-to-end advice to customers, building trust through educational content and tools, providing consultative support, and advocating with proactive insights and recommendations.
  • Utilize TD's systems and tools to engage with customers, acquire and deepen relationships, and provide advice and guidance to attract and retain customers.
  • Understand customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.
  • Accurately complete everyday banking transactions, either on the teller line or on the platform, while uncovering customer financial needs and educating on products, services, and tools or referring to the appropriate expert.
Requirements:
  • High school diploma or GED.
  • 1 year of experience working with customers in any capacity, demonstrated through volunteering, education, military experience, or other relevant experience.
  • Demonstrated customer service skills.
  • Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
  • Teller experience preferred.
  • Required to complete Teller training and part 1 of platform training upon hire.
What We Offer:
  • A competitive salary and variable compensation/incentive awards.
  • A comprehensive benefits package, including health and well-being benefits, savings and retirement programs, paid time off, and banking benefits and discounts.
  • Regular career development and performance conversations with your manager.
  • Access to an online learning platform and mentoring programs to help you unlock future opportunities.

We're committed to providing the support our colleagues need to thrive both at work and at home. If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.

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