Senior Property Manager

4 weeks ago

Georgetown TX, United States Avenue5 Residential, LLC Full time
Job Title: Senior Property Manager

About the Role:

As a Senior Property Manager at Avenue5 Residential, LLC, you will be responsible for the overall operations of multiple properties or a large property. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. You will create a positive experience for residents, associates, and clients.

Key Responsibilities:

* Manage the day-to-day operations of the property or properties, including resident satisfaction and retention, full resident lifecycle activities, property P&L, and property marketing in accordance with company standards
* Meet client expectations and provide an excellent customer service experience
* Recruit, interview, provide corrective feedback, and hire
* Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
* Execute the strategic marketing plan to attract and retain residents
* Understand the operations guidelines established within the property management agreement
* Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations
* Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
* Organize and implement site natural disaster and emergency evacuation plans
* Manage the property and associate safety records, property loss claims, and risk management initiatives

Requirements:

* High school diploma required, Bachelor's degree preferred
* Three plus years of experience in property management required
* Two years of direct management experience required
* Knowledge of resident rental lifecycle activities required
* Real estate license preferred or may be required in some locations
* Knowledge of Yardi Voyager or another equivalent system preferred

Skills and Requirements:

* Strong organizational and time-management skills
* Strong interpersonal skills to effectively and sensitively communicate with all levels of management
* Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
* Sensitivity to confidential matters required
* Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency
* Ability to relay technical concerns with adequate detail, quickly and accurately
* Capability to read, write, comprehend, and converse in English
* Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system
* Excellent customer service and interpersonal skills with the ability to relate to others
* Ability to cope with and defuse situations involving angry or difficult people
* Must maintain a valid driver's license, clean driving record, and current auto insurance required
* Must comply with all safety requirements
* Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment

About Avenue5 Residential, LLC:

We are a fast-growing property management company with new opportunities popping up daily. We are committed to putting people and partnerships first, empowering associates, focusing on solutions, championing ideas that accelerate success, and delivering proof over promises. We have been recognized as a Top 15 national finalist on the Best Places to Work MultifamilyTM, Certified as a Great Place to Work since 2017, and Listed as one of the Best Workplaces in Real EstateTM.

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