Client Care Professional

3 days ago


SaintBauzilledePutois, Occitanie, United States Third Acts Llc Full time

About the Role

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We are seeking a Customer Service Expert to join our team at Third Acts LLC.

Job Description

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This Customer Service Expert position is responsible for providing exceptional customer service and support to clients. The ideal candidate will be friendly, computer savvy, and able to remain calm under pressure.

Key Responsibilities

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  • Communicate with clients to identify their needs, process requests, escalate complaints, and provide helpful solutions.
  • Use best practices in customer service techniques to develop rapport and build relationships with clients.
  • Document all client interactions.
  • Meet personal and team quotas for sales and customer satisfaction.

Requirements

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  • A high school diploma or equivalent is required. Some college education is preferred.
  • Previous experience as a Customer Service Expert or in a similar role is an asset.
  • Excellent phone and verbal communication skills are essential.
  • Ability to work well under pressure and meet deadlines.

What We Offer

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  • A competitive salary of $42,000 per year.
  • Paid time off and career growth opportunities.


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