Network Architect

4 weeks ago

Reston, Virginia, United States FTI Full time

The Network Engineer III at FTI is responsible for the operations of secure and highly available computing platforms, servers, and networks. They install, maintain, upgrade, and continuously improve the operating or application environment. This includes monitoring, responding to incidents, problems, and planning for growth.

This role deploys new technologies as well as designs, installs, configures, maintains, and tests the networks and related utilities and hardware. They must have customer service and vendor relationship skills. Attention to detail and strong communication and collaboration skills are critical to the success of this role.

Key Responsibilities:

  • Maintains, monitors, and supports network security, VPN, wireless, load balancing, routing, and switching infrastructure.
  • Follows defined procedures to monitor systems and resolve problems.
  • May support one or more infrastructure platforms of medium to high complexity with multiple concurrent users ensuring control, integrity, accessibility, and performance.

Project Planning:

  • Participates and may take lead in short-term planning efforts with stakeholders and Business Technology Leaders.
  • Works with project teams to understand business needs, makes recommendations for solutions, and ensures business needs are met.
  • Works with other engineers to understand technical requirements.
  • Participates in vendor meetings to determine appropriate solution, implementation plans, and/or support planning.

Operational Support:

  • Monitors alerts and takes appropriate actions; performs routine maintenance tasks for assigned systems such as backups and patch management; performs health checks based on check lists, makes recommendations for remediation or additional checks to perform.
  • Monitors network operating capacity in terms of response time, availability, and security, monitors hardware/software activates and resource utilization for capacity planning, makes recommendations for network upgrades as needed.
  • Identifies problems and optimizes performance as needed; escalates as appropriate; follows change management process and procedures.
  • Analyzes and reports on operational metrics to ensure success in process improvements and capacity planning; provides recommendations for improvements needed.
  • Provides production support for escalated items, troubleshoots problems, notifies appropriate resources in the event of failure, and works with resources to resolve issues; complies with service level agreements.
  • Adheres to security requirements and procedures, reports issues as appropriate, makes recommendations for any necessary improvements.
  • Documents new or modified functions, modules, network, or systems.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

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