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Client Support Specialist

2 months ago

Bountiful, Utah, United States Domino's Franchise Full time
Job Title: Client Support Specialist

Company Overview:

Domino's Franchise is a well-established brand known for its commitment to quality and service. We are currently seeking dedicated individuals to join our dynamic team.

Position Summary:

Role Overview:

  • Efficiently manage and process customer orders and transactions, whether in person or via phone.
  • Deliver exceptional customer service consistently.
  • Ensure all products meet quality standards before delivery.
  • Assist in various restaurant operations as needed.

Key Responsibilities:

  • Process incoming telephone orders accurately.
  • Handle customer information with the utmost confidentiality.
  • Manage credit transactions effectively.
  • Provide top-notch customer service through professional interactions.
  • Collaborate with team members to maintain a punctual and efficient work environment.

Physical Requirements:

  • Standing: Most duties require standing for extended periods.
  • Walking: Occasional short-distance walking.
  • Sitting: Administrative tasks are performed at a desk.

Candidate Qualifications:

  • Possession of a valid FOOD HANDLER'S PERMIT is required.
  • Ability to address customer concerns with empathy.
  • Understanding of the significance of quality service and products.
  • Attention to detail in managing food and labor costs.

Additional Information:

  • Applicants must be at least 16 years old.
  • Basic math and problem-solving skills are essential.
  • Availability to work scheduled shifts, including evenings and weekends.
  • Bilingual skills are a plus in certain markets.
  • This is a non-exempt, hourly position.

Your personal information will be kept confidential in accordance with EEO guidelines.