Customer Service Representative

3 weeks ago


Ann Arbor, Michigan, United States Carpenter Bros Hardware Do It Center Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with daily operations.

Estimated Salary: $40,000 - $60,000 per year, depending on experience.

Responsibilities:
  • Provide excellent customer service by assisting customers with purchases, answering questions, and resolving issues.
  • Maintain a clean and organized store environment, including restocking shelves and facing merchandise.
  • Assist with daily operations, including processing transactions and handling customer returns.
  • Notify customers of upcoming promotions and new products.

Requirements:

  • Outstanding customer service skills and a professional attitude.
  • A working knowledge of the products contained in the store with a willingness to continue to learn.
  • Organized, self-starter who thinks independently and solves problems.

Benefits:

  • Locally owned and operated
  • Career Advancement Opportunities
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Training & development
  • Wellness resources


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