Medical Unit Support Specialist
5 days ago
Penn Medicine is a leading academic medical center dedicated to delivering exceptional patient care. As a Medical Unit Support Specialist, you will play a vital role in our team's success.
We are committed to creating an inclusive and welcoming environment for our patients, visitors, and employees. Our staff values collaboration, compassion, and professionalism, ensuring that every individual feels valued and respected.
About the Role:
This position supports the patient care team by providing receptionist services, answering telephones, greeting visitors, and responding to patient call lights. The successful candidate will ensure timely communication with nursing staff, patients, and families regarding STAT and NOW orders, as well as coordinate visits from local clergy and interpreter services through Patient and Guest Service's.
The ideal candidate will possess strong interpersonal skills, be able to work independently, and maintain confidentiality when handling sensitive information. Excellent organizational and time management skills are essential for this role.
Key Responsibilities:
* Provide excellent customer service to patients, visitors, and staff
* Manage phone calls, messages, and correspondence
* Coordinate logistics, such as patient transfers and escort services
* Ensure accurate maintenance of pneumatic tube systems and other equipment
Requirements:
* High School Diploma or Equivalent (Required)
* Post-high school education or equivalent experience, including computer courses and medical terminology, preferred
What We Offer:
Penn Medicine offers a comprehensive compensation and benefits package, including one of the finest prepaid tuition assistance programs in the region. We value our employees' contributions and provide opportunities for growth and development. Join us and become part of a dynamic team that makes a difference in people's lives
Estimated Salary: $45,000 - $55,000 per year
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