IT Support Specialist

1 week ago


Memphis, Tennessee, United States US Tech Solutions Full time
Job Title: IT Field Technician

At US Tech Solutions, we are seeking a skilled IT Field Technician to join our team. As a key member of our technical support team, you will be responsible for providing on-site client-facing support, including installation, servicing, and repairing systems.

Responsibilities:

• Provide high-quality technical support to clients, ensuring their systems are up and running smoothly.

• Conduct quality checks on system equipment before deployment to ensure optimal performance.

• Troubleshoot and resolve customer issues related to hardware installation, repair, upgrade, and maintenance.

• Collaborate with internal teams to ensure issues are referred to the appropriate personnel/service areas for follow-up, testing, and troubleshooting.

Requirements:

• Minimum of + years of field support experience.

• Strong knowledge of hardware and software installation, support, and troubleshooting.

• Experience with Windows and MS Office/OS.

• Ability to configure new PCs/notebooks via SCCM imaging.

• Proven ticket management experience.

• Familiarity with iOS devices.

• Ability to lift and carry up to lbs.

Work Environment:

• Office environment with occasional walk-up Kiosk support.

• Vending and locker resupply.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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