Logistics Operations Manager
3 weeks ago
Job Summary
This position is responsible for developing and implementing successful customer operations. The ideal candidate will direct and control activities in multiple facilities with complex accounts and large numbers of employees to ensure efficient and economical processes for storing and distributing inventory.
Responsibilities:
- Develop and monitor operational goals and plans.
- Set priorities and coordinate with various functions to improve efficiency.
- Manage operations to meet customer deadlines.
- Develop and execute account plans, cross-sell, provide customer service, participate in reviews and revisions, report financial performance, coordinate special projects, and resolve problems.
- Organize and structure team/department.
- Oversee budgeting/financial administration, functional administration, and staff management.
Qualifications:
- Bachelor's Degree or International equivalent - Preferred.
- Experience in a logistics/distribution environment - Preferred.
- Experience with implementations or systems customization and working with multiple accounts/facilities.
- Ability to prioritize and multi-task in fast-paced work environment.
- Ability to motivate and manage staff, especially under pressure.
- Demonstrates flexibility, diplomacy, and facilitation skills.
- Ability to manage customer relationships resulting in high levels of customer satisfaction.
- Possesses strong background in ecommerce.
- Proficient in Microsoft Office Word, PowerPoint, and Excel.
- 5-7 years operations experience in high-volume warehouse or manufacturing operation, including.
- 3-5 years operations management experience with P&L responsibility.
Other Criteria:
Job Grade: 30C.
Must be currently located in the same geographic location as the job or willing to relocate yourself.
Shift: Monday to Friday.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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