Restaurant Operations Manager
3 weeks ago
We are seeking a highly skilled and experienced Restaurant General Manager to lead our IHOP restaurant team. As a Restaurant General Manager, you will be responsible for the overall success of the restaurant, including marketing strategies, staff recruitment and training, food quality, and guest satisfaction.
Key Responsibilities:- Develop and implement annual financial, marketing, and guest service objectives and strategies.
- Manage the restaurant floor, focusing on regular contact with guests and handling complaints in a professional and timely manner.
- Ensure compliance with IHOP Standard Operating Procedures (SOP) and operations plan.
- Carry out supervisory duties, including recruitment, training, directing workflow, appraising performance, and resolving complaints and problems.
- Minimum of 5 years experience as a Restaurant General Manager.
- Strong kitchen and service position skills.
- Computer literate in Word, Excel, and email.
- Strong leadership, motivational, and people skills.
- Good financial management skills.
- Critical thinker and problem-solving skills.
- Team player.
- Good time-management skills.
- Great interpersonal and communication skills.
- Available to work days, nights, weekends, and holidays.
- Competitive Pay.
- Paid Training.
- Advancement Opportunities.
- Paid Vacation.
- Regular Performance Reviews with pay increases.
- Meal Program/Family Meal Discounts.
- Full Insurance.
- Paid Weekly/Direct Deposit.
As a Restaurant General Manager at IHOP, you will have the opportunity to work in a fast-paced and dynamic environment, leading a team of dedicated professionals to deliver exceptional guest experiences and drive business results.
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