Restaurant Operations Manager

3 weeks ago


Herndon, Virginia, United States IHOP Full time

We are seeking a highly skilled and experienced Restaurant General Manager to lead our IHOP restaurant team. As a Restaurant General Manager, you will be responsible for the overall success of the restaurant, including marketing strategies, staff recruitment and training, food quality, and guest satisfaction.

Key Responsibilities:
  • Develop and implement annual financial, marketing, and guest service objectives and strategies.
  • Manage the restaurant floor, focusing on regular contact with guests and handling complaints in a professional and timely manner.
  • Ensure compliance with IHOP Standard Operating Procedures (SOP) and operations plan.
  • Carry out supervisory duties, including recruitment, training, directing workflow, appraising performance, and resolving complaints and problems.
Requirements:
  • Minimum of 5 years experience as a Restaurant General Manager.
  • Strong kitchen and service position skills.
  • Computer literate in Word, Excel, and email.
  • Strong leadership, motivational, and people skills.
  • Good financial management skills.
  • Critical thinker and problem-solving skills.
  • Team player.
  • Good time-management skills.
  • Great interpersonal and communication skills.
  • Available to work days, nights, weekends, and holidays.
Benefits:
  • Competitive Pay.
  • Paid Training.
  • Advancement Opportunities.
  • Paid Vacation.
  • Regular Performance Reviews with pay increases.
  • Meal Program/Family Meal Discounts.
  • Full Insurance.
  • Paid Weekly/Direct Deposit.

As a Restaurant General Manager at IHOP, you will have the opportunity to work in a fast-paced and dynamic environment, leading a team of dedicated professionals to deliver exceptional guest experiences and drive business results.



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