Business Systems Administrator III
1 day ago
We are seeking a highly skilled Business Systems Administrator III to join our team at Faith Technologies. This role will provide service and support for assigned business applications and processes, working directly with internal and external customers, vendor support teams, and the Business Technology team.
Key Responsibilities:
* Identify and resolve support issues while working with internal customers and the business technology team. * Manage and communicate expectations appropriately with customers requiring assistance. * Perform research and analysis related to business system capabilities and lead efforts to improve. * Lead efforts to implement automated unit, integration, and user acceptance testing.
ERP Implementation Support:
* Assist in the planning, coordination, and execution of the ERP implementation project. * Provide technical support to users, troubleshoot issues, and resolve any system-related problems. * Configure and customize the ERP system to meet business needs. * Conduct system testing and validation to ensure functionality and performance. * Contribute to creating a training curriculum for end-users. * Ensure application meets documented security standards, apply security-related patches, and manage access controls to protect sensitive data.
Requirements:
* Bachelor's Degree in Information Technology, Business, or equivalent professional experience and relevant training. * 7 or more years in a service or support role with 3 years or more supporting a modern ERP platform such as SAP, Oracle, or Acumatica. * 15% travel required.
Work Schedule:
Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday - Friday. However, work may be performed at any time on any day of the week to meet business needs.
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