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Customer Service Cashier
2 months ago
Job Overview
KEY RESPONSIBILITIES: Demonstrates exceptional customer service by embodying outlined service behaviors. Maintains a positive demeanor, fostering an energetic atmosphere through engaging interactions. Celebrates customer achievements and is always prepared to assist, staying informed about daily updates. Builds rapport by welcoming customers with a warm and friendly greeting. Anticipates customer needs and delivers prompt, flawless service. Regularly checks for customer satisfaction and effectively addresses any service issues that may arise. Promotes loyalty programs and membership benefits. Provides a courteous farewell and expresses gratitude to customers for their patronage. Performs duties across various outlets as assigned. Adheres to operational procedures in all tasks. Operates the cash register efficiently and accurately processes transactions. Accepts cash or receipts and issues appropriate documentation. Demonstrates accuracy in handling monetary transactions. In parking operations, organizes guests' keys and parking tickets systematically for efficient vehicle retrieval. Maintains accurate records of parked vehicles and ensures proper completion of parking documentation by staff. Keeps track of total vehicles parked and returned by each attendant to ensure fair distribution of tips. Capable of standing for extended periods.
EDUCATION/QUALIFICATIONS:
High school diploma required. Proficient typing and calculator skills. Previous experience in a cashier role, preferably within the hospitality sector. Strong guest relations skills.
Mathematical Skills:
Proficient in addition, subtraction, multiplication, and division; ability to provide change accurately. Must be able to read and write in English.
DISCLAIMER:
This is not an exhaustive list of all responsibilities, skills, duties, requirements, effort, or working conditions associated with the position. Management reserves the right to revise the job description or require different tasks to be performed as circumstances change (e.g., emergencies, personnel changes, workload fluctuations, or technical developments).
About Us
Caesars Entertainment is a leading brand in the gaming industry within the Atlantic City area, featuring three prominent resorts: Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort.
With over 40 years of success in the community, Caesars' Atlantic City Empire is renowned for its exceptional hospitality.
From the beachfront properties of Caesars and Tropicana on the iconic Atlantic City Boardwalk to Harrah's Resort in the Marina District, Caesars Entertainment is dedicated to providing guests with outstanding service and unforgettable experiences.
As the largest employer in Atlantic County, New Jersey, Caesars is deeply committed to its community and team members, contributing to making Atlantic City a great place to work and enjoy.
Caesars Entertainment will engage in an interactive process and provide reasonable accommodations as required by law for individuals with disabilities or to accommodate pregnancy-related conditions or conflicts with religious beliefs or practices.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
The Company reserves the right to modify the job description as necessary.
As part of the onboarding process for new hires, candidates will be required to undergo a background check.
Additionally, pre-employment drug testing is mandatory for roles involving motor vehicle operation (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security, and Surveillance positions.
Pre-employment screenings will be conducted prior to extending an offer, except where applicable law allows for post-offer screenings.
The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
