Customer Support Associate

3 weeks ago


Decatur, Illinois, United States Logmet Solutions Full time

As a Sales Assistant at LogMet Solutions, you will be responsible for providing exceptional customer service and supporting the sales team. The successful candidate will have 5+ years of experience in customer-facing roles, preferably in the healthcare industry.

Key Responsibilities:
  • Answer customer inquiries and resolve issues promptly.
  • Communicate with vendors and colleagues to facilitate sales processes.
  • Manage sales quotes and orders, ensuring timely follow-ups and updates.
  • Document all interactions and tasks performed.
  • Enter orders into the system and report discrepancies.
  • Prepare bid proposals and collaborate with vendors.

The estimated annual salary for this role is approximately $60,000, reflecting the importance of this position in driving sales growth.



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