Customer Service Associate

5 days ago


Wilmington, North Carolina, United States Dunkin' Full time
Job Overview

As a Customer Service Associate at Dunkin', you will play a key role in providing exceptional customer service and ensuring a positive experience for our guests. This includes taking customer food orders, accurately processing payments, and maintaining a clean and safe working environment.

About Us

Dunkin' is the world's leading baked goods and coffee chain, serving over 3 million customers per day. We offer a wide range of delicious donuts, coffee beverages, and other baked goods, making us a popular destination for breakfast, lunch, and snacks.

Responsibilities
  • Take customer food orders and accurately process payments
  • Provide outstanding hospitality and service to all guests
  • Maintain solid product knowledge to answer questions and make order suggestions
  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations
Requirements
  • Prior experience preferred but not required
  • Flexible schedule
  • Customer service-oriented
  • Reliable transportation
  • Comfortable working on your feet for full shifts
Benefits

We offer a competitive salary of $8-10 per hour, depending on location and experience. Additionally, we provide opportunities for growth and advancement within the company, as well as a fun and dynamic work environment.

Estimated Salary: $35,000 - $45,000 per year

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