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Client Relationship Consultant 3(Banker)

2 months ago

Yuba City, California, United States U.S. Bank Full time

About the Role

At U.S. Bank, we're committed to delivering exceptional customer experiences and helping our clients achieve their financial goals. As a Client Relationship Consultant 3(Banker), you'll play a critical role in building and maintaining strong relationships with our clients, providing them with personalized guidance and support to meet their banking needs.

Key Responsibilities

  • Client Relationship Building
    • Develop and maintain strong relationships with clients through proactive outreach and follow-up
    • Assess and attend to clients' banking needs, providing tailored solutions and recommendations
    • Build trust and credibility with clients through effective communication and problem-solving
  • Product and Service Expertise
    • Stay up-to-date on consumer and business banking products and services, including digital offerings
    • Effectively communicate the benefits and features of various products and services to clients
    • Recommend solutions based on clients' unique goals and needs
  • Operational Excellence
    • Process basic transactions and maintain accurate records
    • Collaborate with branch team members and partners to deliver exceptional client experiences
    • Utilize available resources and technologies to optimize client interactions and improve operational efficiency

Requirements

  • Education
    • High school diploma or equivalent
  • Experience
    • Typically 4-5 years of job-related, retail banking experience or a combination of experience and commensurate training
  • Skills
    • Proven ability to build and foster relationships with clients
    • Effective communication and interpersonal skills
    • Thorough knowledge of applicable bank and branch policies, procedures, and support systems
    • Thorough knowledge of all retail products and services

Benefits

  • Comprehensive benefits package, including healthcare, basic and optional term life insurance, short-term and long-term disability, pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, paid vacation, up to 11 paid holiday opportunities, adoption assistance, and sick and safe leave accruals

EEO Statement

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.