Technical Solutions Specialist

2 weeks ago


Kalamazoo, Michigan, United States PSG Global Solutions Careers Full time
Job Title: Technical Solutions Consultant

At PSG Global Solutions Careers, we're seeking a highly skilled Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will be responsible for providing technical support and guidance to our clients, ensuring their technical needs are met and exceeded.

Key Responsibilities:
  • Handle customer-relation problems promptly and appropriately, providing guidance and escalating issues according to established procedures.
  • Provide mechanical and electrical support on-site, ensuring our clients' technical needs are met.
  • Deliver services to large enterprise, complex, or corporate accounts, utilizing your technical expertise to drive results.
  • Use proactive monitoring procedures/tools to identify problem prevention opportunities, ensuring our clients' systems run smoothly.
Our Client:

Our client has over 20 years of experience in connecting the right people with the right companies. They focus on listening, following through, and ensuring fit between people, cultures, and attitudes, creating an environment that candidates are eager to return to.

Experience Required:
  • Minimum Vocational/Diploma / Associate Degree (technical field with 3+ years field service experience).
  • Knowledge and expertise on the company's digital presses technology preferred.
  • Strong mechanical technical and communication skills, with the ability to improvise.
  • Strong Customer relationship skills & ability to manage complex Customer problems.
  • Good teamwork with peers and internal personnel.
  • Demonstrate consistent, acceptable performance.
  • Schedule and participate in on-site account support meetings both internal and external.
  • Extensive travel for training (6+ weeks in 1st year).
  • Mainly local travel in South MI as regular part of the daily work week. Overnight stays may be required on short notice.
  • Experience with support of full range commercial and industrial large mass volume digital printers products.
What We Offer:

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package. If you're a motivated and results-driven individual with a passion for technical solutions, we encourage you to apply for this exciting opportunity.



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