RN Triage Specialist

3 weeks ago


Bridgeport, Connecticut, United States WVU Medicine Full time
Job Summary

We are seeking a skilled and compassionate RN Triage Specialist to join our team at WVU Medicine. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and triage services to patients and families in a fast-paced and dynamic environment.

Key Responsibilities
  • Provide patient care by answering patient calls and triaging the call in accordance with established protocols to support the primary provider's practice.
  • Assess the actual caller to determine the caller's understanding of the seriousness and extent of the patient's current condition and the caller's ability to carry out all instructions by the triage and advice staff.
  • Notify the patient's on-call physician, review telephone assessment and obtain follow-up orders.
  • Assist with completion of healthcare-related paperwork (i.e. LOA, FMLA, return to work/school, etc.).
  • Ensure patient safety by triaging patients appropriately to ensure safe, quality patient care in the most cost-appropriate setting, and to ensure notification to the covered physician/practice/insurer by supplying timely documentation on the patient's disposition.
Requirements
  • Current licensure as a Registered Nurse in the state of practice required.
  • Obtain certification in Basic Life Support within 30 days of hire date.
  • Three years of nursing experience.
  • Prior triage nursing or Oncology nursing experience preferred.
Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Working closely with others.
  • Working around biohazards.
  • Working around infectious diseases.
  • Working with hands in water.
  • Electrical hazards associated with patient care equipment.

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