Bilingual Emergency Response Specialist
4 weeks ago
Brinks Home is a leading provider of smart security solutions, serving over one million customers across the U.S., Canada, and Puerto Rico. We're committed to delivering exceptional customer service and protecting our customers' homes and families.
We're seeking a highly skilled Emergency Dispatch Operator who can respond to emergency situations with professionalism and poise. As a key member of our team, you'll be responsible for dispatching emergency services, communicating with customers, and ensuring the safety of our communities.
Key Responsibilities- Respond to alarm signals and verify the nature of the emergency
- Dispatch emergency services, including police, fire, and medical teams
- Communicate with customers to gather information and provide support
- Prepare clear and concise records and reports
- Transfer calls to appropriate departments for problem resolution
- High school diploma or equivalent
- Ability to work a hybrid schedule, including weekends and holidays
- One year of customer service or dispatching experience
- Typing skills of 30 WPM or higher
- Bilingual Spanish language proficiency
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and supportive work environment
Brinks Home is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and free from discrimination.
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Bilingual Emergency Response Specialist
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Bilingual Emergency Dispatch Operator
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Dallas, Texas, United States Brinks Home Full timeJob Title: Bilingual Emergency Dispatch OperatorWe are seeking a highly skilled and bilingual Emergency Dispatch Operator to join our team at Brinks Home. As a key member of our emergency response team, you will be responsible for responding to emergency situations and dispatching the appropriate authorities to ensure the safety of our customers.Key...
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