Entry-Level Helpdesk Professional
5 days ago
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Create and manage support tickets in our ticketing system
- Evaluate and escalate complex issues to our technical team
- Document all interactions and resolution steps in our CRM system
Requirements:
- No prior experience necessary; we provide comprehensive training
- Familiarity with IT ticketing systems and basic computer applications
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment and multitask effectively
Compensation and Benefits:
- A competitive salary range of $38,000 - $50,000 per year, depending on experience
- A dynamic and collaborative team environment
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Customer Service Representative
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Data Entry Specialist
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Customer Service Professional
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Customer Experience Specialist
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Client Customer Service Representative
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Concrete Delivery Coordinator
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Physical Therapy Assistant Professional
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Developmental Disability Support Professional
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Full-Time Direct Support Position
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Caregiver Role in Home Settings
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