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Maintenance Operations Supervisor
2 months ago
We are seeking a highly skilled and experienced Maintenance Operations Supervisor to join our team at Travel + Leisure Co. As a key member of our engineering department, you will be responsible for overseeing the daily operations of our resort facilities, ensuring that they meet the highest standards of quality and safety.
Key Responsibilities- Oversee the engineering operation of the resort, ensuring that all facilities are maintained to the highest standards of quality and safety.
- Assist the engineering leadership with management of the engineering department and vendor operations.
- Provide direction and supervision to the Engineering Technicians for daily operations of the engineering department.
- Ensure that the engineering department meets all company and compliance standards, including internal, quality, and loss prevention audit standards.
- Maintain positive customer and associate relationships by creating a positive and engaging work environment, embracing and exhibiting the highest level of ethics and integrity consistent with company standards.
- Collaborate with department leadership and support all financial aspects of the engineering department, including providing input on engineering department financials and assisting with management of monthly engineering budget and monthly P&L reports.
- Build strong working vendor/contractor relationships and knowledge of HOA, developing professional relationships with vendors and contractors for resort and capital projects.
- Perform other duties as needed.
- High School diploma or equivalent required.
- Eighteen months of education and training beyond high school level in general repair or closely related technical area preferred.
- Certification in HVAC, Electrical, Plumbing is preferred.
- CPO (or willingness to obtain).
- CPR Certified (or willingness to obtain).
- OSHA Certified.
- EPA Certification.
- Strong contractor and vendor negotiation skills.
- Knowledgeable in safety use for power tools and shop tools.
- Knowledgeable use of general Engineering tools and equipment.
- Knowledgeable and experience with elevators.
- Knowledgeable and experience with pool pumps and filtration systems.
- Knowledgeable in/or EPA Certification.
- Knowledgeable in ADA requirements.
- Knowledgeable of power, water and sewer distribution.
- Working understanding and ability to read blue prints.
- Knowledgeable in fire codes and fire protection.
- Organizational Skills.
- Excellent communication skills.
- Demonstrate analytical ability to grasp numbers and understand their impact.
- Have proven strong leadership ability.
- Demonstrate understanding and application of management approaches for work direction, motivation, performance management and disciplinary action.
- Demonstrate the highest level of customer service to current and prospective owners.
- Ability to ensure administrative functions and duties are assigned and completed according to WVO standards.
- Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Vacation Ownership values.
- Commands a presence of respect and humility.
- Demonstrated knowledge & application of applicable codes, laws & regulations.
- Professional appearance and excellent communication skills in dealing with guests and corporate personnel.
- Ability to keep sensitive information confidential.
- Valid driver's license.
- Technical Skills: PC Skills, Microsoft Office: Word, Excel, Outlook, Key systems, Power/hand tool operation, Pumps and mechanical motors.
- Competent skills in basic electrical, carpentry, painting and small machinery repair.
- Job experience: Three years of related work experience, One year of supervisory experience preferred, One or more years in mechanical fields such as HVAC, electrical, plumbing.