Service Advisor
3 weeks ago
About the Role:
We are seeking a skilled Service Advisor to join our team at Premier Truck Group. The successful candidate will be responsible for providing exceptional customer service, scheduling appointments, and managing repair orders.
Responsibilities:
• Schedule service appointments with customers, ensuring timely and efficient service delivery
• Greet customers in the service department, providing a welcoming and professional experience
• Respond to incoming service calls, addressing customer inquiries and concerns
• Assist service technicians with identifying opportunities to upsell and improve customer satisfaction
• Monitor job progress, ensuring quality and cleanliness standards are met
• Report customer complaints to the Service Manager and/or Assistant Service Manager
Requirements:
• High school diploma or equivalent required
• Minimum 2 years' experience in customer service relations, vehicle environment, and employee supervision preferred
• Valid driver's license required
What We Offer:
• Competitive salary and benefits package
• Opportunities for career growth and advancement
• Comprehensive training and development programs
• Collaborative and supportive work environment
Apply Now:
If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
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