Service Advisor

3 weeks ago


Salt Lake, Utah, United States Premier Truck Group Full time

About the Role:

We are seeking a skilled Service Advisor to join our team at Premier Truck Group. The successful candidate will be responsible for providing exceptional customer service, scheduling appointments, and managing repair orders.

Responsibilities:

• Schedule service appointments with customers, ensuring timely and efficient service delivery

• Greet customers in the service department, providing a welcoming and professional experience

• Respond to incoming service calls, addressing customer inquiries and concerns

• Assist service technicians with identifying opportunities to upsell and improve customer satisfaction

• Monitor job progress, ensuring quality and cleanliness standards are met

• Report customer complaints to the Service Manager and/or Assistant Service Manager

Requirements:

• High school diploma or equivalent required

• Minimum 2 years' experience in customer service relations, vehicle environment, and employee supervision preferred

• Valid driver's license required

What We Offer:

• Competitive salary and benefits package

• Opportunities for career growth and advancement

• Comprehensive training and development programs

• Collaborative and supportive work environment

Apply Now:

If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.



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