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Tropical Smoothie Cafe Team Member

2 months ago

Milford, Connecticut, United States Tropical Smoothie Cafe Full time

About Us

Tropical Smoothie Cafe is a fast-casual restaurant with a tropical twist. We inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun

Our Mission

We believe that when you eat better, you feel better. Our menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies, and juices just taste better.

Our Values

We are guided by four core values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. These values drive our commitment to delivering exceptional customer service and creating a positive work environment.

Job Summary

We are seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for leading our team to deliver exceptional customer service, driving sales growth, and maintaining operational excellence.

Key Responsibilities

  • Monitor sales growth and cost control of the café against budgeted expectations and historical performance to ensure profit goals are met.
  • Maintain and exceed customer expectations to build brand loyalty.
  • Present a consistent, professional image of the café and crew by maintaining all sanitation and appearance standards.
  • Communicate and stay updated on all marketing and promotional materials.
  • Execute marketing and sales programs, following appropriate guidelines.
  • Build café sales by cultivating relationships in the business community and initiating local store marketing campaigns.

Requirements

  • Managerial experience in the restaurant or fast-casual field preferred.
  • Experience recruiting, hiring, training, and developing employees.
  • Experience in growing sales and providing excellent customer service.
  • Demonstrated ability to drive operational excellence in both front-of-house and back-of-house.
  • Nice to have a proven track record of managing cost of goods and labor.
  • Basic computer skills, including Microsoft Word, Excel, and Outlook.
  • Effective verbal and written communication skills.