Customer Service Representative
6 days ago
We are seeking a Customer Experience Associate to join our team at the Army and Air Force Exchange Service. As a key member of our sales staff, you will provide exceptional customer service to our military customers while ensuring they have an extraordinary shopping experience.
About the RoleThis is a retail sales position responsible for assisting customers in finding the uniforms they need. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and maintain a positive attitude under pressure.
Key Responsibilities- Greet every customer with eye contact and a smile.
- Acknowledge waiting customers as soon as they arrive.
- Listen to customer needs and ask follow-up questions to ensure product suitability.
- Complete transactions accurately and efficiently.
To succeed in this role, you must be a quick learner, have attention to detail, and possess excellent problem-solving skills. You should also be familiar with military uniforms and have basic knowledge of sizing and fit.
What We OfferWe offer a competitive salary range of $$18.50 - $22.50 per hour, flexible scheduling, medical, dental, life, and disability insurance, vacation/sick leave, and a 401K plan. You will also have access to the installation's facilities and status as an employee of the DoD.
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