Customer Service Representative

6 days ago


Eielson Air Force Base, Alaska, United States Army and Air Force Exchange Service Full time
Job Overview

We are seeking a Customer Experience Associate to join our team at the Army and Air Force Exchange Service. As a key member of our sales staff, you will provide exceptional customer service to our military customers while ensuring they have an extraordinary shopping experience.

About the Role

This is a retail sales position responsible for assisting customers in finding the uniforms they need. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and maintain a positive attitude under pressure.

Key Responsibilities
  • Greet every customer with eye contact and a smile.
  • Acknowledge waiting customers as soon as they arrive.
  • Listen to customer needs and ask follow-up questions to ensure product suitability.
  • Complete transactions accurately and efficiently.
Requirements

To succeed in this role, you must be a quick learner, have attention to detail, and possess excellent problem-solving skills. You should also be familiar with military uniforms and have basic knowledge of sizing and fit.

What We Offer

We offer a competitive salary range of $$18.50 - $22.50 per hour, flexible scheduling, medical, dental, life, and disability insurance, vacation/sick leave, and a 401K plan. You will also have access to the installation's facilities and status as an employee of the DoD.



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