Imaging Support Director
19 hours ago
CHRISTUS Health is seeking a highly motivated and experienced leader to oversee the Imaging Information Services department. This role combines strategic leadership of the imaging department with a focus on information services and technology solutions.
Key Responsibilities- Provide strategic direction and leadership for the imaging department, including operations, budget, personnel oversight, and information services integration.
- Develop and implement departmental policies and procedures to ensure compliance with regulatory standards, best practices, and optimal information system utilization.
- Manage the acquisition, maintenance, and utilization of imaging equipment, ensuring seamless integration with information systems.
- Lead a team of imaging and information services professionals, fostering a positive and collaborative work environment.
- Collaborate with physicians and other healthcare providers to deliver efficient and effective patient care through innovative technology solutions.
- Oversee quality assurance and performance improvement initiatives to optimize patient care, quality, safety, and information systems.
- Analyze departmental data and prepare reports to monitor performance, identify areas for improvement, and inform technology-driven solutions.
- Develop strong relationships with stakeholders, including physicians, referring providers, external vendors, and information services leadership.
- Stay up-to-date on advancements in medical imaging technology, healthcare information systems, and best practices.
- Assist with creating business strategies and proposing implementation methods for content within imaging programs.
- Drive continual process improvement in delivering information services for the imaging department.
- Monitor, manage, and report operational updates to support efficient and effective resource utilization and prioritization planning.
- Provide oversight in the analysis and evaluation of current information systems and procedures, as well as the development of system design and workflow modifications for optimization of processes.
- Lead and manage a team, including recruiting, onboarding, training, mentoring, and development.
- Proactively engage with CHRISTUS business units to support the development and accomplishment of CHRISTUS strategies and objectives.
- Communicate with senior leadership and management to establish clear expectations regarding integrating designated imaging programs and information services.
- Establish end-user support service levels and work with Business Leadership and IS to drive technology improvements based on user needs and organizational goals.
- A minimum of five years of experience in a leadership role within a healthcare imaging department and information technology.
- A Master's degree in healthcare administration, business administration, Information Services, or a related field (MBA or MHSA preferred). A Bachelor's degree in Computer Science, Management Information Systems, business, or a related field, plus applicable leadership experience in an Imaging department is also acceptable.
- Excellent communication, interpersonal, and leadership skills.
- Ability to think strategically, solve problems effectively, and manage complex projects.
- Aware of emerging trends, best practices in Medical Imaging and Information Services, and evolving regulatory requirements with information services implications.
- Capable of evaluating the needs of the business and presenting technology-driven solutions along with workflows to information services leadership.
- Experience working closely with clinical leaders to standardize solutions, workflows, and practices.
- Demonstrate commitment to patient safety, high-quality care, and continuous improvement through technology innovation.
- Demonstrate a strong knowledge of crucial healthcare information systems (Epic and associated products preferred).
- Possess the financial skills related to budgeting, forecasting, and managing multi-million-dollar budgets.
- Experience in providing and managing customer support in a highly matrixed organization.
- Experience with relevant ITIL support and delivery processes (ITIL Certification preferred).
- Discuss the proven ability to manage multiple and complex projects.
- Having knowledge of these systems: Sectra PACs, Fuji PACs, McKeson PACs, PACs Archive Systems and Enterprise PACs Architecture. Archive Storage Management
- May be required to travel to perform duties.
- May be required to work outside of normal working hours.
- May be required to work long hours during critical problems or implementations.
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