Food Program Operations Manager
5 hours ago
The Food Program Operations Manager will play a critical role in the Real Estate and Workplace team, overseeing all aspects of food service operations across our San Francisco offices. This includes managing partnerships with food service vendors, ensuring a seamless and efficient food program that aligns with our company culture.
Key Responsibilities- Oversee food programs across all San Francisco offices, including micro kitchens, cafes, and event catering.
- Serve as the main point of contact for food vendors, ensuring smooth day-to-day operations and managing relationships with local leadership.
- Help meet budgets and cost-per-person targets, ensuring financial responsibility and predictability as we scale rapidly.
- Set and track operational Objectives and Key Results (OKRs) for the food program, ensuring alignment with broader company objectives and driving measurable success in operational performance.
- Collaborate with food vendors, the facilities team, and the health department to ensure compliance with food safety regulations and uphold high standards of quality assurance.
- Collect and analyze employee feedback on food programs, implementing corrective actions to drive engagement and satisfaction.
- Manage multiple initiatives and small projects, navigating evolving timelines and priorities while ensuring high-quality service.
- Experience: 6-8 years in food and beverage management, ideally within multi-office or campus settings, with exposure to diverse programs (micro kitchens, fast service, catering).
- Vendor Management: Proven experience selecting, negotiating, and managing vendor relationships at a senior level.
- Financial Acumen: Strong budgeting experience, including managing large-scale food service budgets and tracking financial performance across multiple sites.
- Project Management: Ability to manage complex, multi-site projects, ensuring timely execution amid changing circumstances.
- Leadership & Communication: Strong leadership, mentoring, and stakeholder management skills, with the ability to interact across diverse teams and senior executives.
- Adaptability: Thrive in a dynamic, fast-paced environment and remain calm and proactive in the face of evolving challenges.
- Food Safety Expertise: Thorough knowledge of food safety regulations and best practices in food service operations.
- Willingness to Travel: Ability to travel between office locations in San Francisco, with potential support for new office openings as needed.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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