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Security Officer
2 months ago
We are seeking a highly skilled and customer-focused Security Officer to join our Resident Services Office (RSO) team at Sherman Associates. As a Security Officer, you will play a critical role in maintaining the safety and security of our residents and community.
Key Responsibilities- Security Patrols: Conduct regular security patrols of the assigned areas to ensure the safety and security of residents and community.
- Customer Service: Provide exceptional customer service to residents, employees, and visitors, responding to their needs and concerns in a professional and courteous manner.
- Incident Response: Investigate and respond to incidents, accidents, and suspicious activities, taking appropriate action to resolve the situation.
- Reporting and Documentation: Maintain accurate and detailed records of incidents, accidents, and security-related activities, preparing reports as necessary.
- Team Collaboration: Work collaboratively with emergency personnel, residents, and other stakeholders to resolve problems and ensure the safety and security of the community.
- Experience: 1-2 years of related customer service experience, preferably in a security or safety role.
- Education: High School Diploma or GED is preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a team-based environment, and proficiency in basic computer skills.
- Language: Oral and written language proficiency in Somali, Oromo, or Arabic is preferred.
This position operates in a residential housing and office setting, with regular exposure to hazards including cuts, slipping, tripping, falls, and burns. The employee may be required to work long hours, including weekends and evenings, on short notice.