Clinical Support Specialist
7 days ago
At Williamson Health, we are committed to delivering world-class, compassionate care to the residents of Williamson County and surrounding communities. Our team is dedicated to providing exceptional healthcare services, and we are seeking a skilled Clinical Support Specialist to join our Medical Group.
About the Role
This clinical support specialist will provide essential assistance in managing patient information, scheduling appointments, and assisting with medical procedures. The ideal candidate will possess strong communication skills, proficiency in medical equipment, and a commitment to delivering high-quality care in a dynamic healthcare environment.
Responsibilities
* Manage patient information, including medical history and vital signs
* Schedule appointments and coordinate referrals to other medical services
* Assist with medical procedures and maintain clinical supplies and pharmaceuticals
* Triages phone calls and addresses patient portal messages
* Obtain prior authorization for medications and diagnostic testing
* Maintains quality assurance for office lab and coordinates with pharmacies to ensure patients have adequate supplies of medicine
Requirements
* Earned a nursing diploma or degree from a college or university; Medical Assistant certification preferred
* At least one year of experience in a medical office environment
* Competent in the use of medical equipment, including Glucometer, BP cuff, thermometer, computer, stethoscope, audio scope, business phone, and various oral and injectable medications
* Ability to sit, stand, communicate in English, both orally and in writing, and lift over 20 pounds
Performance Standards
* Accurately records patient's medical history and vital signs
* Counsel patients on health-related issues
* Orders and maintains clinical supplies and pharmaceuticals
* Coordinates referrals to other medical services
* Triages phone calls and addresses patient portal messages
* Obtains prior authorization for medications and diagnostic testing
* Maintains quality assurance for office lab
* Coordinates with pharmacies to ensure patients have adequate supplies of medicine
We offer a competitive salary range of $60,000-$80,000 annually, depending on experience, as well as a comprehensive benefits package that includes medical, dental, vision, retirement matching, tuition reimbursement, FSA, and legal aid.
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