Compassionate Clinical Support Specialist

5 days ago


Franklin, Tennessee, United States Williamson Health Full time
Job Summary:

This position provides clinical nursing support to Williamson Health Medical Group by communicating clinical information to patients and businesses, scheduling tests and consultations, obtaining clinical specimens, assessing patients, performing clinical office procedures, and maintaining adequate clinical supplies.

About the Role:

This Clinical Support Specialist role requires a compassionate and detail-oriented individual who can effectively communicate with patients and healthcare professionals. The successful candidate will be responsible for managing patient records, scheduling appointments, and coordinating referrals to other medical services.

Key Responsibilities:
  • Accurately record patient's medical history and vital signs
  • Gives patients immunizations and injections as appropriate
  • Counsel patients on health-related issues
  • Orders and maintains clinical supplies and pharmaceuticals
  • Coordinates referrals to other medical services
  • Secures consultations and specialists
  • Triage phone calls and addresses patient portal messages
  • Obtain prior authorization for medications and diagnostic testing
  • Assists physician with med/surg procedures
  • Observes universal precautions
  • Maintains quality assurance for office lab
  • Observes proper lifting techniques to prevent injury
  • Coordinate with pharmacies to insure patients have adequate supplies of medicine
Requirements:

To be successful in this role, you will need:

  • Earned a nursing diploma or degree from a college or university, or high school diploma or equivalent with medical assistant certification
  • At least one year of experience in a medical office environment
  • Competency in the use of Glucometer, BP cuff, thermometer, computer, stethoscope, audio scope, business phone, and various oral and injectable medications
About Our Team:

Williamson Health is a dynamic and supportive team that values compassion, respect, and inclusivity. As a member of our team, you will have opportunities to grow and develop your skills, work collaboratively with a talented group of healthcare professionals, and contribute to delivering exceptional patient care.

Benefits:

We offer a comprehensive benefits package that includes:

  • Medical, dental, and vision insurance
  • Paid time off (PTO)
  • Retirement matching
  • Tuition reimbursement
  • Discount programs
  • Flexible spending accounts (FSAs)
  • Identity theft protection
  • Legal aid

Estimated Salary: $65,000 - $80,000 per year, based on location and experience.



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