Boat Club Membership Ambassador

2 days ago


Carolina Beach, North Carolina, United States Freedom Boat Club of Wilmington Full time
Membership Experience Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Membership Experience Representative at Freedom Boat Club of Wilmington. As a key member of our team, you will be responsible for delivering exceptional service to our members, ensuring their boating experience is memorable and enjoyable.

About the Role:

  • Welcome and acknowledge all guests according to company standards, setting the tone for an exceptional experience.
  • Anticipate and address guests' service needs, providing timely and effective solutions to ensure their satisfaction.
  • Maintain confidentiality of member, guest & proprietary information, upholding the highest standards of professionalism and integrity.
  • Develop and maintain positive working relationships with others, supporting team efforts to maintain the company's high level of member service and satisfaction.
  • Interact and communicate with members and co-workers with high levels of positive and exciting energy, creating a welcoming atmosphere for all.

About You:

  • You have excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • You are proactive, with a strong focus on customer satisfaction and a commitment to delivering exceptional service.
  • You are able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.

What We Offer:

  • A competitive salary: $25,000 - $35,000 per year (dependent on experience)
  • The opportunity to work in a dynamic and growing industry, with a reputation for excellence and customer satisfaction.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional development and growth.

How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and qualifications.



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