Financial Services Associate

3 weeks ago


Saint Cloud, Minnesota, United States Dahl Consulting Full time
Job Title: Financial Services Associate

Are you looking for a challenging and rewarding career in the financial services industry? We have an exciting opportunity for a Financial Services Associate to join our team at Dahl Consulting.

Job Summary:

The Financial Services Associate will be responsible for delivering exceptional customer service to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Handle complex and escalated issues from financial professionals and customers
  • Provide support to our clients with the navigation and use of various systems
  • Maintain minimum call handling requirements and quality review scores
  • Utilize CRM tool to accurately record each call
  • Work to assist callers without requiring outside assistance

Requirements:

  • High school diploma or GED
  • 1+ years of call center experience
  • Proficiency in Microsoft Office tools
  • Strong customer service, communication, interpersonal, and problem-solving skills
  • Understanding of financial services industry preferred

What We Offer:

Dahl Consulting is an equal opportunity employer and offers a competitive salary and benefits package. We are committed to providing a positive and supportive work environment for our employees.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today. We look forward to hearing from you



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