Library Assistant

1 week ago


South Bend, Indiana, United States St. Joseph County Public Library Full time
Job Summary

We are seeking a highly motivated and customer-focused Library Assistant to join our team at the St. Joseph County Public Library. As a key member of our library staff, you will provide exceptional customer service, assist patrons with library accounts, and perform various tasks to ensure the smooth operation of our library.

Key Responsibilities
  • Provide hands-on customer service to patrons, including assisting with library accounts and issuing library cards.
  • Assist patrons with transactions, such as using self-checks, fax/scanning, and printing.
  • Perform circulation duties, including check-out, placing holds, collecting fines, and searching patron databases.
  • Connect patrons digitally by helping them use various devices and technologies.
  • Perform daily departmental procedures, including cash register operations and troubleshooting equipment.
  • Provide readers advisory and reference services to patrons.
  • Participate in merchandising and maintaining branch appearance, including filling displays and performing shelving responsibilities.
Requirements
  • High school diploma or equivalent required.
  • Cash register experience preferred.
  • At least 2 years of work experience in a public library and/or retail.
  • Excellent verbal and written communication skills, as well as strong organizational skills.
  • Public service orientation and commitment to excellent and genuine customer service.
  • Dependability, punctuality, trustworthiness, good attendance, and work habits.
  • Physical agility and strength to bend, reach, lift, and move library materials.
Working Conditions

This is a full-time position, 40 hours per week, with days, evenings, and weekends required. The starting/hiring range is $18.72 per hour, with a total salary range of $21.84 per hour.


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