IT Manager

Oracle is seeking a highly skilled IT Manager to lead our Cloud Technology team. As a key member of our organization, you will be responsible for developing and implementing cutting-edge Oracle technology solutions.

This is a unique opportunity to join a world-class team and contribute to the success of our Cloud business. You will work closely with our engineering and product development teams to design, develop, and deploy innovative solutions that meet the needs of our customers.

The ideal candidate will have a strong technical background, excellent leadership and communication skills, and the ability to work in a fast-paced environment. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply.

• Lead a team of technical support associates, including hiring, onboarding, training, and supervising staff
• Lead vendor and engineering relationships
• Lead departmental relationships throughout the support organization regarding current as well as upcoming priorities
• Assist and run inter-team relationships throughout the support environment
• Develop and maintain IT policies and procedures
• Ensure compliance with HIPAA regulations and other relevant laws and regulations

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in IT support, in addition to one or more years of experience in a management or other leadership role (preferably in a support environment)
• Ability to work Central Time Zone business hours and be available for after-hours support as needed
• Strong technical IT skills and experience managing/maintaining/supporting applications and end users in an enterprise environment
• Strong leadership and management skills
• Excellent communication skills, both verbal and written
• Ability to work under pressure and prioritize tasks/projects in a fast-paced environment

• Comprehensive benefits package, including medical, dental, and vision insurance
• Short-term and long-term disability insurance
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off, including flexible vacation and 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire, refreshing each calendar year
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits, including auto, homeowner, and pet insurance