Customer Service Director

4 days ago


Beaver Falls, Pennsylvania, United States Paul Davis Restoration of Western Pennsylvania Full time
Job Responsibilities

We are seeking a highly motivated Contents Supervisor to join our team at Paul Davis Restoration of Western Pennsylvania. The successful candidate will have excellent leadership and communication skills, as well as the ability to manage multiple priorities and meet deadlines.

Responsibilities
  • Foster an environment of collaboration and teamwork within the division and company
  • Self-managing and time management skills
  • Inventorying per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
  • Ability to hit and maintain personal and team quotas
  • Job schedule supervision and coordination
  • Focus and dedication to providing excellent customer service.
Requirements
  • Desire to contribute a positive attitude
  • Dedication to customer service
  • Ability to lead others from diverse backgrounds
  • Excellent written and verbal communication skills
  • IICRC Training Certification & Designations are required (Fire, Water, Odor, Upholstery Restoration)
  • Clean criminal background check back to the age of 18
  • Ability to adapt to change
  • Valid driver's license with a clean record
  • Have the ability to work nights/weekends and overtime, if and when needed
  • Able to wear all Personal Protective equipment necessary, including but not limited to, respiratory protection, eye protection, head protection, foot protection, skin protection.
  • Able to lift and carry 50 pounds or team lift larger items

The salary range for this position is approximately $49,000 - $65,000 per year, based on experience and certifications. We offer a comprehensive benefits package, including health benefits, vision and dental coverage, short-term disability, and 401(k) retirement plans.



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