System Automation Specialist

4 weeks ago


Farr West, Utah, United States Symbotic Full time
About the Role

We are seeking a highly skilled System Automation Specialist to join our team at Symbotic. As a key member of our Customer Operations organization, you will play a critical role in ensuring the smooth operation of our robotic material handling system.

Key Responsibilities
  • Monitor the health of automated adapters, vertical lifts, and robotic vehicles to ensure optimal system performance.
  • Investigate and troubleshoot complex system and operational issues, working closely with cross-functional teams to resolve problems.
  • Communicate technical concepts clearly and concisely to site teams and customers, providing training and support as needed.
  • Document and report issues to engineering teams, collaborating with them to develop solutions.
  • Assist operators in understanding and operating the system, including automated adapters, vertical lifts, robotic vehicles, warehouse management systems, and other IT components.
  • Participate in initiatives for continuous improvement, standardization, and enhancement of the warehouse automation solution.
  • Ensure compliance with safety protocols and procedures, including OSHA, Symbotic, and customer requirements.
Requirements
  • Bachelor's degree in electrical or software engineering, computer science, automation engineering, or a related field.
  • Minimum of 2 years' experience with automated systems, including PLCs, robots, and software languages such as SQL, Linux, and Python.
  • Excellent hands-on experience with assembling, operating, and troubleshooting robotics and electro-mechanical systems.
  • Ability to work under pressure and in an environment with changing priorities.
  • Desire to learn new equipment and assist team members as needed.
  • High sense of urgency and ability to work in a fast-paced environment.
About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. We apply next-gen technology, high-density storage, and machine learning to solve today's complex distribution challenges, enabling companies to move goods with unmatched speed, agility, accuracy, and efficiency.



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