Patient Service Representative
3 weeks ago
Esse Health is a leading healthcare provider in the St. Louis Metropolitan area, serving nearly 130,000 patients across 45 locations. We are committed to placing patients and their physicians at the center of health decisions.
We are seeking a full-time Patient Service Representative to join our team at our St. Clare office located at 1011 Bowles Ave. in Fenton.
Job Summary:The Patient Service Representative will perform a variety of tasks, including answering telephones, scheduling patient appointments, checking patients in, collecting co-payments, verifying insurance, registering patients in the computer, checking patients out, and balancing monies at day end.
The ideal candidate will have formal training and 1 or more years of experience working with the public, preferably in a healthcare setting. Knowledge of medical terminology and health insurance plans is a plus.
Responsibilities:- Answer telephones and respond to patient inquiries
- Schedule patient appointments and check patients in and out
- Collect co-payments and verify insurance
- Register patients in the computer and balance monies at day end
- Enter physician-related charges into the computer and bill hospital/nursing home charges
- Assist with referrals and reports as needed
- Formal training and 1 or more years of experience working with the public, preferably in a healthcare setting
- Knowledge of medical terminology and health insurance plans
- Ability to communicate effectively with patients and coworkers
- Ability to perform multiple tasks in a fast-paced environment
- Multiple medical coverage benefits
- Generous PTO policy + 8 paid holidays
- 401k match + profit sharing
- Tuition reimbursement
- Wellness program
EOE
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