Delivery Director

4 weeks ago


Irving, Texas, United States Targetbase Full time

Job Summary

We are seeking a highly skilled Delivery Director to join our team at Targetbase. As a key member of our organization, you will be responsible for managing overall project and resource planning and management for database system development and production for a portfolio of accounts.

Main Responsibilities

  • Manage client commitments on-time and provide high-quality client-centric service.
  • Effectively manage day-to-day team activities to achieve portfolio and Targetbase objectives.
  • Maintain a high-quality technology solution as evidenced by solution audits and results.
  • Identify solution improvements and efficiency to benefit clients and Targetbase, communicate changes with client/team, and manage the implementation of changes within the production schedule.
  • Effectively coordinate resources external to direct team.
  • Understand and implement strong program management practices (Change Requests, Issue Management, Risk Management, Decision Tracking).
  • Communicate status, issues, and risks effectively to client team members, Vice President, Delivery, and client-specific staff.
  • Manage the P&L and be responsible for achieving the forecast P&L (updated as necessary based on client changes).

Sales and Proposal Support

  • Ability to reach across a client organization and discover new opportunities.
  • Ability to be strategic from a technology perspective and engage in consultative relationships.
  • Accurately estimate work effort and delivery timelines to support solution change management.
  • Ability to assist with authoring functional and technical scope section related to change management.

People Management and Mentoring

  • Identify resource/technical needs and be able to construct a case for acquiring the resource/technical need.
  • Provide feedback to TSG capability leads regarding shared resource(s) performance.
  • On-board new resources by providing client-specific solution information, processes, practices, and client-specific knowledge.
  • Acknowledge and recognize members of the team based on their contributions to the client and to Targetbase.
  • Identify struggling resources and proactively seek to address performance issues either via coaching/mentoring or replacement.
  • Ensure definition of roles and responsibilities across all team members involved with project.
  • Act as an informal coach and mentor for resources on the account, assisting them with career advice and growth as well as ways of being successful at Targetbase.

Knowledge Sharing

  • Share knowledge and understanding of Targetbase financial processes (billing, invoicing, financial planning, reporting, PO processes, etc. at a client level).
  • Ensure that the team understands Targetbase's full-service offerings.

Experience and Education

  • Bachelor's Degree.
  • 7 years of experience successfully managing production clients.
  • 5 years of experience successfully managing CRM technology deployments.

Knowledge and Ability

  • Strong client engagement skills, including presentation skills, ability to think on his/her feet, and the ability to communicate technical messages effectively to non-technical audiences.
  • Solid understanding of relational database concepts, exposure to SQL.
  • Understanding of marketing technologies such as Unica, Adobe, or Salesforce Marketing Cloud.
  • Ability to interface and provide feedback to Technology Solutions Group Capability Leaders and Thought Leaders on best practices and standards for a solution.
  • Understanding of common IT offerings (B/Us, Security, DR - Business Continuity, Infrastructure Support).
  • Understanding of CRM and Database marketing solutions.

Position Requirements

  • Overtime as necessary.
  • Travel is required.
  • We are a hybrid company working 3 days a week in office and 2 days a week at home. Candidates must live in the Dallas/Ft Worth, TX area and be willing to be in office on required days.


  • Irving, Texas, United States Targetbase Full time

    About TargetbaseTargetbase is a leading digital marketing agency that specializes in delivering precisely targeted and meaningful customer experiences at scale. As part of Omnicom Precision Marketing Group (OPMG), we align our global digital, data, and CRM capabilities to drive business results for our clients. Our team of experts uses a universal framework...


  • Irving, Texas, United States Option Care Enterprises, Inc. Full time

    At Option Care Enterprises, Inc., we are seeking a highly skilled Logistics Operations Director to join our team.Job SummaryThe Logistics Operations Director will be responsible for overseeing the day-to-day operations of our warehouse facilities, ensuring the safe and efficient delivery of pharmacy products, medical equipment, and services to our...

  • Operations Director

    4 weeks ago


    Irving, Texas, United States FleetPride, Inc. Full time

    FleetPride, Inc. is seeking a highly skilled Operations Director to drive operational excellence and growth within our service business unit.This strategic leadership role will provide oversight to ensure efficient and effective service delivery, aligning with our overall business objectives.The ideal candidate will have a proven track record of leading and...


  • Irving, Texas, United States Innovista Medical Center Full time

    Job Title: Regional Physician Medical DirectorWe are seeking a highly skilled and experienced Regional Physician Medical Director to join our team at Innovista Medical Center. As a key member of our leadership team, you will be responsible for overseeing medical care quality and operations at the regional level.Key Responsibilities:Lead activities related to...


  • Irving, Texas, United States Recruit XL Full time

    Job DescriptionWe are seeking a highly skilled Network Architect to lead our Network group as a Director.Someone with strong leadership qualities and technical expertiseThis is a Director level job with a Hybrid onsite/offsite scheduleIt is critical that the person have extensive experience across a wide range of products and services, including:Fortinet...


  • Irving, Texas, United States Christus Health Full time

    Job Summary:The Director of Imaging Support will play a crucial role in driving business strategies and proposing implementation methods for content within designated programs at Christus Health. This leader will be responsible for driving continual process improvement in the delivery of application services throughout the organization, applying strong...


  • Irving, Texas, United States Populus Financial Group Full time

    Job DescriptionAt Populus Financial Group, we are seeking a highly skilled and experienced Director of Network Engineering to join our team. This is a critical role that requires a strong technical background, excellent leadership skills, and the ability to drive business outcomes.Key ResponsibilitiesTechnical Leadership: Provide technical vision and...


  • Irving, Texas, United States CHRISTUS Health Full time

    Job Summary:The Talent Management Director at CHRISTUS Health oversees the design, implementation, and execution of career development programs, focusing on succession planning for all levels of the organization. This role collaborates with Talent Acquisition and CHRISTUS Health's leaders to identify succession priorities and enhance the succession program...


  • Irving, Texas, United States TXU Energy Full time

    Job SummaryAre you a strategic thinker with a passion for analytics and a proven track record of leadership? We're seeking a highly skilled Senior Director of Business Intelligence & Portfolio Analytics to lead our efforts in business performance reporting and advanced portfolio analytics.About the RoleThis high-visibility leadership role is central to...


  • Irving, Texas, United States Innovista LLC Full time

    We are seeking a highly skilled Regional Physician Medical Director to oversee medical care quality and operations at the regional level. This role involves collaborating with administrative and executive teams to develop service plans and ensure consistent patient care.Key Responsibilities:Lead activities related to medical care delivery, cost management,...


  • Irving, Texas, United States Vistra Full time

    About the RoleVistra is seeking a highly skilled Senior Director of Business Intelligence & Portfolio Analytics to lead our efforts in business performance reporting and advanced portfolio analytics.This high-visibility leadership role is central to driving actionable business insights and in supporting continuous performance improvement across all brands...


  • Irving, Texas, United States OneMain Financial Full time

    OneMain Financial is seeking a Vice President, Director serving as the Principal Engineer for DevOps. Correspondingly, teams deliver products across a variety of platforms and technologies.Our products span AWS, IBM iSeries and zSeries (for our core lending systems), and OpenShift on-prem as part of our hybrid strategy.With both disparate technology delivery...


  • Irving, Texas, United States Quality Technology Services, LLC Full time

    Job SummaryQuality Technology Services, LLC is seeking a highly skilled Data Center Project Director to lead and manage a portfolio of facilities capital projects ranging in size between $25K to $30M. The ideal candidate will have a strong background in construction management, electrical/mechanical engineering, or architecture, with at least 10 years of...


  • Irving, Texas, United States EMS of Virginia (Educating, Mentoring, Success) Full time

    Job DescriptionProgram Manager – Community Based Mental Health ServicesEMS of Virginia is seeking a seasoned Program Manager licensed as an LPC or LCSW in Texas, to serve as the leader of the Texas branch of EMS's Community Based Services. This position will begin as part-time with the opportunity for growth.As a key member of our team, you will be...


  • Irving, Texas, United States Gartner, Inc. Full time

    Observability Team Lead RoleAt Gartner, Inc., we are seeking a highly skilled Director to lead our Observability team. The successful candidate will be responsible for providing strategic direction and leadership to the team, ensuring the effective monitoring of our critical applications and infrastructure in a rapidly evolving hybrid landscape.Key...

  • Product Director

    4 weeks ago


    Irving, Texas, United States TechBlocks Full time

    About the RoleWe are seeking a highly skilled Product Manager to join our team at TechBlocks. As a Product Manager, you will play a pivotal role in ensuring the successful delivery of projects and maintaining high standards of excellence.Key Responsibilities:Create new metrics to measure customer insights and drive product decisions.Develop a global product...

  • Service Director

    4 weeks ago


    Irving, Texas, United States Aspen Creek Grill Full time

    Service Manager Job DescriptionAs a Service Manager at Aspen Creek Grill, you will be responsible for overseeing the front of house operations, ensuring a seamless dining experience for our guests. Key Responsibilities:• Lead a team of service staff to provide exceptional customer service• Manage front of house operations, including scheduling,...


  • Irving, Texas, United States Hilltop Holdings Full time

    Hilltop Holdings Inc. is a diversified financial holding company seeking a seasoned professional to lead its Project Management Office (PMO). The ideal candidate will possess strong leadership skills and experience in project delivery, portfolio management, and business requirements elicitation.The successful candidate will be responsible for defining...

  • Creative Director

    4 weeks ago


    Irving, Texas, United States APEX Service Partners Full time

    Job DescriptionThis is a high-level, hands-on creative position that leads the planning and oversees creative development and production of branding, marketing, and communications to increase customer and operator engagement.Key ResponsibilitiesBuild a support team of highly talented creative solutions-oriented graphic artists to support multiple brand...

  • Product Director

    4 weeks ago


    Irving, Texas, United States LHH Recruitment Solutions Full time

    Product Manager Job DescriptionLHH Recruitment Solutions is seeking an experienced Product Manager for a permanent role with our client in the Irving, TX area. The ideal candidate will have at least five years of physical product management experience preferably within the power equipment industry. This is a fully onsite opportunity at our client's office in...