Service Advisor

1 week ago


Hoover, United States Hendrick Automotive Group Full time

Job Summary:

We are seeking a skilled Service Advisor to join our team at Hendrick Subaru in Hoover, Alabama. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Work with customers and technicians to identify required maintenance and repairs.
  • Advise customers on necessary and recommended services, providing clear and concise explanations.
  • Offer additional services and repairs to customers, ensuring they are aware of all options.
  • Compute costs of replacement parts and labor, providing accurate estimates to customers.
  • Enter itemized estimates on service orders and explain them to customers.
  • Schedule appointments with customers, ensuring timely and efficient service.
  • Meet dealership standards for repair and order production, maintaining high levels of quality and efficiency.
  • Maintain CSI at or above Company standards, ensuring customer satisfaction.
  • Maintain an organized, clean, and safe work area, adhering to safety protocols and regulations.
  • Participate in required training, staying up-to-date on the latest technologies and procedures.
  • Record all hours worked accurately in the company timekeeping system.
  • Follow Safeguards rules and regulations, ensuring a safe working environment.
  • Demonstrate the Company's Core Values, including Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.

Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Previous experience in automotive or customer service industries.
  • Working knowledge of the mechanical operations of vehicles.
  • Excellent interpersonal, customer service, and organizational skills.
  • Intermediate skills in Microsoft Office products.
  • Ability and knowledge of the Dealership Management System and other web-based applications utilized for operations.
  • Valid Driver's License.

Work Environment:

This role requires regular and predictable attendance, with scheduled shifts including evening hours, weekends, and holidays. You will work in a fast-paced service environment, interacting with customers, service managers, and technicians. You may be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.

Why Join Hendrick Subaru?

Hendrick Subaru is a leading automotive group committed to delivering exceptional customer experiences. As a Service Advisor, you will be part of a dynamic team that values Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement. We offer competitive compensation, comprehensive benefits, and opportunities for growth and development.


  • Service Advisor

    4 days ago


    Hoover, United States Hendrick Automotive Group Full time

    Job SummaryWe are seeking a skilled Service Advisor - Automotive Repair Specialist to join our team at Hendrick Chrysler Dodge Jeep Ram in Hoover, Alabama. As a key member of our service department, you will play a crucial role in ensuring exceptional customer satisfaction and delivering high-quality service repairs.About UsHendrick Automotive Group is a...


  • Hoover, United States Hendrick Automotive Group Full time

    Job Summary:The Lube Technician is responsible for performing express lube duties on vehicles. This includes adhering to express lube guidelines, performing lube, oil, and filter changes, and reporting necessary repairs to the service advisor.Key Responsibilities:Adhere to express lube guidelinesPerform lube, oil, and filter changesReport necessary repairs...


  • Hoover, United States Hendrick Automotive Group Full time

    Hendrick Subaru (Hoover)Location: 2929 John Hawkins Pkwy, Hoover, Alabama 35244 Summary: The Lube Technician is responsible for performing express lube duties on vehicles.  Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Adheres to express lube...


  • Hoover, AL, United States Hendrick Automotive Group Full time

    Job SummaryThe Express Service Technician is responsible for performing express lube duties on vehicles. This role requires a high level of technical skill and attention to detail to ensure that vehicles are serviced efficiently and effectively.Key ResponsibilitiesAdhere to express lube guidelines and procedures.Perform lube, oil, and filter changes by...


  • Hoover, AL, United States Hendrick Automotive Group Full time

    Job Summary:As a Night Fleet Service Technician at Hendrick Automotive Group, you will be responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work. Your attention to detail and mechanical skills will ensure that our customers receive the highest level of service.Key Responsibilities:• Identify...


  • Hoover, United States Johnson Controls Full time

    About the RoleJohnson Controls is seeking a skilled HVAC Chiller Mechanic to join our team. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service, ensuring facility efficiency and resolving service-related items.Key ResponsibilitiesProvide top-notch service to customers, solving building inefficiencies and...


  • Hoover, United States Midas Full time

    ### Job Summary We are seeking a highly skilled and experienced Automotive Store Manager to lead our team at Midas. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence. ### Key Responsibilities * Recruit, train, and develop a high-performing team...

  • HVAC Chiller Mechanic

    4 weeks ago


    Hoover, United States Johnson Controls Full time

     What you will do  Johnson Controls Inc. is looking for forward-thinking talent to join our growing organization. During these unprecedented times, JCI is committed to the health and safety of all employees, customers, partners and the communities we serve.   At Johnson Controls you’ll have the opportunity to work on some of the most exciting and...

  • HVAC Chiller Mechanic

    1 month ago


    Hoover, United States Johnson Controls Full time

     What you will do  Johnson Controls Inc. is looking for forward-thinking talent to join our growing organization. During these unprecedented times, JCI is committed to the health and safety of all employees, customers, partners and the communities we serve.   At Johnson Controls you’ll have the opportunity to work on some of the most exciting and...


  • Hoover, AL, USA, United States Ford - Lincoln Veteran Careers Program Full time

    Job SummaryWe are seeking a highly skilled Automotive Service Technician to join our team at the Ford-Lincoln Veteran Careers Program. As a key member of our team, you will be responsible for performing complex repairs and maintenance on vehicles, ensuring that our customers receive the highest level of service.ResponsibilitiesDiagnose and repair complex...


  • Hoover, United States Abacus Technologies Full time

    Job Title: Managed Support SpecialistThe Managed Support Specialist position is ideal for someone who has a passion for providing high-quality support, enjoys communicating with customers, and is driven by solving technical problems.Key Responsibilities:Diagnose, troubleshoot, and resolve technical issuesProvide remote or onsite services to managed service...

  • IT Support Specialist

    1 month ago


    Hoover, United States Abacus Technologies Full time

    About the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Abacus Technologies. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide remote or onsite technical support...

  • Territory Manager

    1 month ago


    Hoover, United States Soleo Health Full time

    About the RoleSoleo Health is seeking a highly motivated and experienced Territory Manager to join our team. As a Territory Manager, you will be responsible for developing and executing strategic market plans to achieve business objectives and budget expectations for your sales territory.Key ResponsibilitiesDevelop new accounts and services existing...


  • Hoover, United States Ascension Full time

    Details Department: One Nineteen Schedule:  Monday - Friday, 8:00am - 5:00pm. No weekends, holidays or on-call.  Hospital: Ascension St. Vincent's One Nineteen Location: Hoover, AL  Licensed Registered Dietitian is required.  Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including...


  • Hoover, United States Abacus Technologies Full time

    Job Title: Managed Support Technician IIThe Managed Services Technician II role is ideal for a skilled professional who excels in providing top-notch support, enjoys interacting with customers, and thrives in a fast-paced environment.This position serves as a primary point of contact for escalated customer support requests, providing remote or onsite...


  • Hoover, United States Abacus Technologies Full time

    Job SummaryThe Managed Services Technician II position is an exciting opportunity for a skilled technical professional to join our team at Abacus Technologies. As a key member of our support team, you will be responsible for providing high-quality technical support to our clients, troubleshooting complex technical issues, and collaborating with our team to...

  • Senior IT

    1 month ago


    Hoover, United States First Search Inc. Full time

    COMPANYBuild you career at the nation’s largest producer in their industry. Joining this team means more than just stepping into a dynamic role—it's an opportunity to impact millions of lives across the country every day. This 65+ year-old organization brings in over $7B in annual sales. LEADERSHIP & CULTUREWhen you join this leader, you join a dynamic...


  • Hoover, AL, USA, United States Midas Full time

    About the RoleWe are seeking a seasoned Automotive Store Manager to lead our team at Midas. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence.Key ResponsibilitiesRecruit, train, and develop a high-performing team of technicians and service...


  • Hoover, AL, USA, United States Midas Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Store Manager to join our team at Midas. As a key member of our management team, you will be responsible for the overall performance and success of our store, including sales, customer satisfaction, and employee development.Key ResponsibilitiesManage and direct all automotive and general...


  • Hoover, AL, USA, United States Soleo Health Full time

    Job Title: Specialty Pharmacy Sales RepresentativeSoleo Health is seeking a highly motivated and experienced Specialty Pharmacy Sales Representative to join our team in Birmingham, AL. As a key member of our sales team, you will be responsible for developing and executing strategic market plans to achieve business objectives and budget expectations for your...