Hotel Night Auditor Position
3 weeks ago
Hotel Night Auditor Job Description
The Hotel Night Auditor is a key member of our team at Crestview Management, LLC, responsible for ensuring the accuracy of our hotel's financial records. This role requires exceptional customer service skills, as you will be interacting with guests during the overnight shift.
Key Responsibilities:
- Balance and reconcile daily financial transactions to ensure accuracy and integrity of our financial records.
- Prepare and distribute daily reports to management, providing a clear picture of our hotel's financial performance.
- Assist with guest check-in and check-out processes, ensuring a smooth and efficient experience for our guests.
- Respond to guest inquiries and resolve any issues or complaints in a professional and courteous manner.
- Perform security checks throughout the hotel, maintaining a safe and secure environment for our guests and staff.
- Maintain accurate records of room occupancy and availability, ensuring that our hotel is always fully staffed and prepared to meet the needs of our guests.
- Assist with other duties as assigned by management, demonstrating flexibility and a willingness to go above and beyond.
Qualifications:
- High school diploma or equivalent required.
- Prior experience in hotel front desk or accounting preferred, but not required.
- Strong attention to detail and ability to work independently, with minimal supervision.
- Excellent communication and customer service skills, with the ability to interact with guests and staff in a professional and courteous manner.
- Proficient in Microsoft Office and hotel management software, with the ability to learn new systems and technologies quickly.
- Ability to work overnight shifts and weekends, with a flexible schedule that meets the needs of our hotel.
Benefits:
- Competitive wage and benefits package, including health and dental insurance, company-paid life insurance, short-term and long-term disability insurance, vision, critical illness, accidental, 401(k) and company match.
- Paid vacation, paid holidays, and paid sick days, ensuring that our staff has the time and resources they need to recharge and refocus.
- Free hotel rooms and hotel discounts, providing our staff with the opportunity to experience the best of our hotel and its amenities.
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