Switchboard Operator III

2 weeks ago


Shaw Air Force Base, United States General Dynamics Full time
Job Title: Switchboard Operator III

At General Dynamics, we are seeking a skilled Switchboard Operator III to join our team. As a Switchboard Operator III, you will play a critical role in supporting our clients' needs by providing exceptional customer service and technical expertise.

Responsibilities:
  • Operate a switchboard or telephone console to route incoming calls and place outgoing calls
  • Provide detailed, accurate information in-person and via phone/email
  • Initiate/route overseas telephone calls, conference calls, and emergency calls
  • Lead a small team of switchboard operators
  • Provide personnel locator & commercial information services, customer support, and maintain call accounting databases in support of AFCENT operations
Requirements:
  • Minimum 4 years' experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases
  • Team lead experience; experience as a telephone operator on switchboard consoles as specified in the task order
  • Security Clearance Level: SECRET
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Switchboard Operator III looking for a new challenge, please submit your application today.



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