Sales Associate: Luxury Retail

1 month ago

New York, New York, United States LEAP Full time
About Leap

Leap is a revolutionary retail platform that launches and operates insight-driven stores for modern brands. Our mission is to create a diverse community of Leapers who support the brand and customers we serve, helping us grow and thrive individually and as a team.

Job Title: Sales Associate: Minnie Rose

We are seeking Part-Time Sales Associates who are eager to make a direct impact on the experience of our customers and the success of the store. As a Sales Associate, you will be the face of our Minnie Rose boutique, creating positive and memorable experiences for customers that build brand loyalty.

Key Responsibilities:
  • Create a hospitable environment and initiate genuine connections with customers
  • Able to accomplish multiple tasks in a fast-paced environment while servicing customers
  • Participate in general store maintenance, cleanliness, and upkeep of the store
  • Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence
  • Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business
  • Support other brands in the market/cluster under the Leap umbrella for new store openings, activations, and/or additional coverage
  • Embraces learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus
  • Capable and willing to perform opening and closing tasks in the store; potential to carry store keys
  • Must be at least 18 years of age
  • One or more years of customer service and/or retail experience; background in luxury accessories (i.e., jewelry, handbags, watches, shoes) or bridal preferred
  • Comfortability working with/using a ladder and lifting a maximum of 50lbs
  • Maintain an active floor presence, including standing and walking for extended periods of time
Who We Are Looking For:
  • Customer Obsessed & Service Oriented: Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs, and possess excellent selling skills
  • Team Oriented: One team mindset, communicates clearly, and proactively seeks opportunity to support others
  • Professional: Punctual, accountable, and honest; takes initiative, accountability, and demonstrates strong work ethic
  • Brand/Category Expert: Keeps up with trends, fashion, and news in related industries; shows passion and ability to teach and educate customers within a specific category
  • Adaptable & Entrepreneurial: Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems
  • Detail Oriented: Operates with high efficiency and effectiveness, consistently produces polished and quality work
Measures of Success:
  • Key Performance Indicators: Sales, Conversion, UPT, AUR, and Traffic
  • Support Customer outreach and brand activations
  • Ability to accomplish tasks on time and effectively
Leap Perks:
  • Employee discount on product
  • 401K
  • Commission Eligible
  • Employee Assistance Program

It's an exciting time to join our team as we revolutionize the world of retail. We look forward to having you on board LeapCareers.

Pay Rate: $18/hr. - $20/hr.

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