Housekeeping Attendant

1 week ago


Miami Beach Florida, United States The Balfour Miami Hotel Full time

About The Balfour Miami Hotel

The Balfour Miami Hotel is a leading hospitality management company that provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.

We are a trusted partner for top ownership groups and major hotel brands, with a proven record of developing our diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

Job Summary

The Housekeeping Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment, ensuring a high level of guest satisfaction.

Key Responsibilities

  • Buff marble floors daily according to hotel standards.
  • Shampoo carpets in the public areas according to hotel standards.
  • Shampoo furniture as needed.
  • Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
  • Handle items for "Lost and Found" according to hotel standards.
  • Clean guestrooms as needed.
  • Have knowledge of and assist in all emergency procedures.
  • Maintain hotel equipment in proper working order.
  • Maintain storage of hotel equipment in proper area.
  • Complete special projects as assigned by the Housekeeping Manager.
  • Ensure overall guest satisfaction.

Requirements

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.


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